The impact of service quality on customers satisfaction to Melaka Sentral Sdn Bhd (MSSB) / Muhammad Azman Ibrahim

The purpose of this research is to know the impact of service quality on customer satisfaction to Melaka Sentral Sdn Bhd (MSSB). Melaka Sentral Sdn Bhd (MSSB) not only provide the public transportation but other facilities such as fast food restaurant, ATM machine, toilet, prayers room, retail shop...

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Bibliographic Details
Main Author: Ibrahim, Muhammad Azman
Format: Student Project
Language:English
Published: Faculty of Business and Management 2008
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/19213/2/19213.pdf
https://ir.uitm.edu.my/id/eprint/19213/
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