Service quality elements towards customer satisfaction: A study of Malaysia Airlines passengers / Alia Erfani Abd Ghani
The title of this research is “Service Quality Elements towards Customer Satisfaction: A Study of Malaysia Airlines Passengers”. The main objective of this research is to identify the relationship between service quality elements towards satisfaction of Malaysia Airlines passengers. The service qual...
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| Main Author: | |
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| Format: | Student Project |
| Language: | English |
| Published: |
Faculty of Business Management
2017
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| Online Access: | http://ir.uitm.edu.my/id/eprint/18354/1/PPb_ALIA%20ERFANI%20ABD%20GHANI%20BM%2017_5.pdf http://ir.uitm.edu.my/id/eprint/18354/ |
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