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The relationship between servicescape elements towards job satisfaction on employees at Malaysia Marine Heavy Engineering Sdn Bhd / Hazreen Abdul Malek Tan

The title of this research is “The Relationship Between Servicescape Elements Towards Job Satisfaction on Employees at Malaysia Marine Heavy Engineering Sdn Bhd”. The main objective of this research is to identify the relationship among ambient condition, space and functionality and sign and symbol...

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Main Author: Abdul Malek Tan, Hazreen
Format: Student Project
Language:English
Published: Faculty of Business and Management 2017
Online Access:http://ir.uitm.edu.my/id/eprint/17247/1/PPb_HAZREEN%20ABDUL%20MALEK%20TAN%20BM%2017_5.pdf
http://ir.uitm.edu.my/id/eprint/17247/
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spelling my.uitm.ir.172472019-04-19T03:26:36Z http://ir.uitm.edu.my/id/eprint/17247/ The relationship between servicescape elements towards job satisfaction on employees at Malaysia Marine Heavy Engineering Sdn Bhd / Hazreen Abdul Malek Tan Abdul Malek Tan, Hazreen The title of this research is “The Relationship Between Servicescape Elements Towards Job Satisfaction on Employees at Malaysia Marine Heavy Engineering Sdn Bhd”. The main objective of this research is to identify the relationship among ambient condition, space and functionality and sign and symbol towards job satisfaction in Supply Chain Management of MMHE. Four independent variables are identified, that influence job satisfaction, which are ambient condition, space and functionality and sign and symbol. In order to complete the research, three hypotheses were constructed, focusing on the determining the influence of the independent variables towards dependent variables. A total of 85 employees had participated, from 140 total of employees, using non-probability sampling that is convenient sampling. This study used primary data collection namely questionnaire and secondary sources. The data obtained were analyzed using SPSS to determine the reliability test, descriptive statistical test, Pearson Correlation coefficient, and regression testing. The finding shows that ambient condition and sign and symbol have positive and significantly influence job satisfaction. However, there is no relationship between space and functionality towards job satisfaction. Thus two hypotheses failed to reject and one hypothesis was not supported. Faculty of Business and Management 2017 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/17247/1/PPb_HAZREEN%20ABDUL%20MALEK%20TAN%20BM%2017_5.pdf Abdul Malek Tan, Hazreen (2017) The relationship between servicescape elements towards job satisfaction on employees at Malaysia Marine Heavy Engineering Sdn Bhd / Hazreen Abdul Malek Tan. [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
description The title of this research is “The Relationship Between Servicescape Elements Towards Job Satisfaction on Employees at Malaysia Marine Heavy Engineering Sdn Bhd”. The main objective of this research is to identify the relationship among ambient condition, space and functionality and sign and symbol towards job satisfaction in Supply Chain Management of MMHE. Four independent variables are identified, that influence job satisfaction, which are ambient condition, space and functionality and sign and symbol. In order to complete the research, three hypotheses were constructed, focusing on the determining the influence of the independent variables towards dependent variables. A total of 85 employees had participated, from 140 total of employees, using non-probability sampling that is convenient sampling. This study used primary data collection namely questionnaire and secondary sources. The data obtained were analyzed using SPSS to determine the reliability test, descriptive statistical test, Pearson Correlation coefficient, and regression testing. The finding shows that ambient condition and sign and symbol have positive and significantly influence job satisfaction. However, there is no relationship between space and functionality towards job satisfaction. Thus two hypotheses failed to reject and one hypothesis was not supported.
format Student Project
author Abdul Malek Tan, Hazreen
spellingShingle Abdul Malek Tan, Hazreen
The relationship between servicescape elements towards job satisfaction on employees at Malaysia Marine Heavy Engineering Sdn Bhd / Hazreen Abdul Malek Tan
author_facet Abdul Malek Tan, Hazreen
author_sort Abdul Malek Tan, Hazreen
title The relationship between servicescape elements towards job satisfaction on employees at Malaysia Marine Heavy Engineering Sdn Bhd / Hazreen Abdul Malek Tan
title_short The relationship between servicescape elements towards job satisfaction on employees at Malaysia Marine Heavy Engineering Sdn Bhd / Hazreen Abdul Malek Tan
title_full The relationship between servicescape elements towards job satisfaction on employees at Malaysia Marine Heavy Engineering Sdn Bhd / Hazreen Abdul Malek Tan
title_fullStr The relationship between servicescape elements towards job satisfaction on employees at Malaysia Marine Heavy Engineering Sdn Bhd / Hazreen Abdul Malek Tan
title_full_unstemmed The relationship between servicescape elements towards job satisfaction on employees at Malaysia Marine Heavy Engineering Sdn Bhd / Hazreen Abdul Malek Tan
title_sort relationship between servicescape elements towards job satisfaction on employees at malaysia marine heavy engineering sdn bhd / hazreen abdul malek tan
publisher Faculty of Business and Management
publishDate 2017
url http://ir.uitm.edu.my/id/eprint/17247/1/PPb_HAZREEN%20ABDUL%20MALEK%20TAN%20BM%2017_5.pdf
http://ir.uitm.edu.my/id/eprint/17247/
_version_ 1685648916526137344
score 13.211869

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