The factors of continuous improvement towards customer satisfaction in Urban Transformation Centre (UTC) Melaka / Fatin Izzati Mazilan and Syazana Hazwani Azman

The purpose of this study is to investigate The Factors of Continuous Improvement towards Customer Satisfaction in Urban Transformation Centre (UTC) Melaka. The objectives of this study are to identify the most influential factor of continuous improvement which leads to customer satisfaction. The se...

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Bibliographic Details
Main Authors: Mazilan, Fatin Izzati, Azman, Syazana Hazwani
Format: Student Project
Language:English
Published: Faculty of Administrative Science and Policy Studies 2013
Online Access:http://ir.uitm.edu.my/id/eprint/16902/1/PPb_FATIN%20IZZATI%20%20MAZILAN%20AM%2013_5.pdf
http://ir.uitm.edu.my/id/eprint/16902/
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