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Analyzing students’ perception towards higher education amenities in a public university in Terengganu / Zildawarni Irwan … [et al.]

Provision of quality services is one of the most important priorities in higher education institutions. This quality comes from the combination of excellent learning process and students’ satisfaction on the service delivered. Positive perception or acceptance on quality of services is vital to ensu...

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Main Authors: Irwan, Zildawarni, Mohd Akhir, Noor Erni Fazlina, Rani, Norhamimah, Zakaria, Noorul Huda
Format: Article
Language:English
Published: Universiti Teknologi MARA, Terengganu 2016
Subjects:
Higher Education
Malaysia
Online Access:http://ir.uitm.edu.my/id/eprint/16236/1/AJ_ZILDAWARNI%20IRWAN%20ACADEMIA%2016.pdf
http://ir.uitm.edu.my/id/eprint/16236/
https://journale-academiauitmt.uitm.edu.my/
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spelling my.uitm.ir.162362017-03-13T03:30:41Z http://ir.uitm.edu.my/id/eprint/16236/ Analyzing students’ perception towards higher education amenities in a public university in Terengganu / Zildawarni Irwan … [et al.] Irwan, Zildawarni Mohd Akhir, Noor Erni Fazlina Rani, Norhamimah Zakaria, Noorul Huda Higher Education Malaysia Provision of quality services is one of the most important priorities in higher education institutions. This quality comes from the combination of excellent learning process and students’ satisfaction on the service delivered. Positive perception or acceptance on quality of services is vital to ensure the sustainability of higher learning. Therefore, this study aims to analyze students’ perception towards amenities provided by a public university in Terengganu. The amenities investigated in the study consisted of lecture rooms, laboratory, cafeteria, hostel, vehicle and traffic, and electricity and water supply. The primary data of this study was collected using questionnaires. Participants of the study consisted of 108 students who were randomly selected. The study revealed that students’ perceptions towards amenities provided were average with the score mean value 4.62. The students agreed that the lecture rooms provided by the university are mostly conducive and comfortable. However, the students were mostly not satisfied with the cafeteria. Thus, it is hoped that the finding of the study can give insights to the public university management to improve the amenities towards achieving sustainability of campuses. Universiti Teknologi MARA, Terengganu 2016 Article PeerReviewed text en http://ir.uitm.edu.my/id/eprint/16236/1/AJ_ZILDAWARNI%20IRWAN%20ACADEMIA%2016.pdf Irwan, Zildawarni and Mohd Akhir, Noor Erni Fazlina and Rani, Norhamimah and Zakaria, Noorul Huda (2016) Analyzing students’ perception towards higher education amenities in a public university in Terengganu / Zildawarni Irwan … [et al.]. e-Academia Journal, 5 (2). pp. 16-22. ISSN 2289-6589 (Unpublished) https://journale-academiauitmt.uitm.edu.my/
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Higher Education
Malaysia
spellingShingle Higher Education
Malaysia
Irwan, Zildawarni
Mohd Akhir, Noor Erni Fazlina
Rani, Norhamimah
Zakaria, Noorul Huda
Analyzing students’ perception towards higher education amenities in a public university in Terengganu / Zildawarni Irwan … [et al.]
description Provision of quality services is one of the most important priorities in higher education institutions. This quality comes from the combination of excellent learning process and students’ satisfaction on the service delivered. Positive perception or acceptance on quality of services is vital to ensure the sustainability of higher learning. Therefore, this study aims to analyze students’ perception towards amenities provided by a public university in Terengganu. The amenities investigated in the study consisted of lecture rooms, laboratory, cafeteria, hostel, vehicle and traffic, and electricity and water supply. The primary data of this study was collected using questionnaires. Participants of the study consisted of 108 students who were randomly selected. The study revealed that students’ perceptions towards amenities provided were average with the score mean value 4.62. The students agreed that the lecture rooms provided by the university are mostly conducive and comfortable. However, the students were mostly not satisfied with the cafeteria. Thus, it is hoped that the finding of the study can give insights to the public university management to improve the amenities towards achieving sustainability of campuses.
format Article
author Irwan, Zildawarni
Mohd Akhir, Noor Erni Fazlina
Rani, Norhamimah
Zakaria, Noorul Huda
author_facet Irwan, Zildawarni
Mohd Akhir, Noor Erni Fazlina
Rani, Norhamimah
Zakaria, Noorul Huda
author_sort Irwan, Zildawarni
title Analyzing students’ perception towards higher education amenities in a public university in Terengganu / Zildawarni Irwan … [et al.]
title_short Analyzing students’ perception towards higher education amenities in a public university in Terengganu / Zildawarni Irwan … [et al.]
title_full Analyzing students’ perception towards higher education amenities in a public university in Terengganu / Zildawarni Irwan … [et al.]
title_fullStr Analyzing students’ perception towards higher education amenities in a public university in Terengganu / Zildawarni Irwan … [et al.]
title_full_unstemmed Analyzing students’ perception towards higher education amenities in a public university in Terengganu / Zildawarni Irwan … [et al.]
title_sort analyzing students’ perception towards higher education amenities in a public university in terengganu / zildawarni irwan … [et al.]
publisher Universiti Teknologi MARA, Terengganu
publishDate 2016
url http://ir.uitm.edu.my/id/eprint/16236/1/AJ_ZILDAWARNI%20IRWAN%20ACADEMIA%2016.pdf
http://ir.uitm.edu.my/id/eprint/16236/
https://journale-academiauitmt.uitm.edu.my/
_version_ 1685648772730716160
score 13.211869

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