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Factors promoting knowledge sharing behavior using virtual mode among researchers in government-linked companies / Hairoladenan Kasim

Knowledge sharing is recognized as an important facet in the Knowledge Management (KM) process. As an essential tool for the successful implementation of KM, knowledge is considered the most important resource that an organization possesses. Previous researchers have defined knowledge sharing as the...

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Main Author: Kasim, Hairoladenan
Format: Thesis
Language:English
Published: 2015
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Malaysia
Online Access:https://ir.uitm.edu.my/id/eprint/15701/1/TP_HAIROLADENAN%20KASIM%20IM%2015_5.pdf
https://ir.uitm.edu.my/id/eprint/15701/
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spelling my.uitm.ir.157012022-03-10T00:05:21Z https://ir.uitm.edu.my/id/eprint/15701/ Factors promoting knowledge sharing behavior using virtual mode among researchers in government-linked companies / Hairoladenan Kasim Kasim, Hairoladenan Malaysia Knowledge sharing is recognized as an important facet in the Knowledge Management (KM) process. As an essential tool for the successful implementation of KM, knowledge is considered the most important resource that an organization possesses. Previous researchers have defined knowledge sharing as the process through which one group, department, or division is affected by the experience of another. Presently, people are using virtual modes and web-based technologies, including Internet, Intranet, social media and other online technologies, through which knowledge can be extracted, shared and distributed globally. Promoting knowledge sharing behavior is a challenge for most knowledge-savvy organizations, including research organizations. In developing a behavior that values and practices knowledge sharing, factors to be considered are social, organizational, user attitudes and technical components of this behavior. Previous studies on knowledge sharing have cited various gaps or barriers to knowledge sharing, which include functional silos, individualism, ineffective means of knowledge capture, inadequate technology, internal competition and managerial gaps in the organization. The purpose of this study is to evaluate factors that can promote and strengthen the knowledge sharing behavior for the researchers through the virtual platforms. Previous theories and models, namely Theory of Reasoned Action, Technology Acceptance Model, DeLone and McLean IS Success Model, and Unified Theory of Acceptance and Use of Technology, were used to develop the conceptual framework of this current research. Based on relevant theories and framework, this research had proposed five important predictors or key success factors for promoting knowledge sharing behavior: performance expectancy, effort expectancy, social influence, facilitating condition, and attitude towards knowledge sharing. This research used a quantitative methodology for the collection and analysis of data by conducting a questionnaire survey. Selfadministered questionnaire was distributed to 510 respondents from five Research and Development organizations from selected Government-Linked Companies (GLCs). These research organizations were selected as respondents because they represent major GLCs that host the largest number of researchers with technical expertise from energy sectors. A total number of 220 questionnaires were returned, but only 201 were valid for analysis. This study had employed various types of multivariate analysis, namely Structural Equation Modeling (SEM) and Multivariate Analysis of Variance (MANOVA) analysis using SPSS and AMOS version 19. The results of Confirmatory Factor Analysis (CFA) had stated that the several fit indices satisfy the recommended range of value, which assumed the model development to be acceptable. The findings also showed that all independent variables (performance expectancy, effort expectancy, social influence, facilitating condition and the users’ attitude) indicated a positive association with the virtual knowledge sharing behavior. Furthermore, the findings of this study revealed that the effects of knowledge sharing behavior through the virtual platforms were moderated by gender and research organization. Consequently, this study had suggested these factors in promoting and strengthening the implementation of knowledge sharing using the virtual platforms for the respective research organizations. 2015 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/15701/1/TP_HAIROLADENAN%20KASIM%20IM%2015_5.pdf ID15701 Kasim, Hairoladenan (2015) Factors promoting knowledge sharing behavior using virtual mode among researchers in government-linked companies / Hairoladenan Kasim. PhD thesis, thesis, Universiti Teknologi MARA.
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Malaysia
spellingShingle Malaysia
Kasim, Hairoladenan
Factors promoting knowledge sharing behavior using virtual mode among researchers in government-linked companies / Hairoladenan Kasim
description Knowledge sharing is recognized as an important facet in the Knowledge Management (KM) process. As an essential tool for the successful implementation of KM, knowledge is considered the most important resource that an organization possesses. Previous researchers have defined knowledge sharing as the process through which one group, department, or division is affected by the experience of another. Presently, people are using virtual modes and web-based technologies, including Internet, Intranet, social media and other online technologies, through which knowledge can be extracted, shared and distributed globally. Promoting knowledge sharing behavior is a challenge for most knowledge-savvy organizations, including research organizations. In developing a behavior that values and practices knowledge sharing, factors to be considered are social, organizational, user attitudes and technical components of this behavior. Previous studies on knowledge sharing have cited various gaps or barriers to knowledge sharing, which include functional silos, individualism, ineffective means of knowledge capture, inadequate technology, internal competition and managerial gaps in the organization. The purpose of this study is to evaluate factors that can promote and strengthen the knowledge sharing behavior for the researchers through the virtual platforms. Previous theories and models, namely Theory of Reasoned Action, Technology Acceptance Model, DeLone and McLean IS Success Model, and Unified Theory of Acceptance and Use of Technology, were used to develop the conceptual framework of this current research. Based on relevant theories and framework, this research had proposed five important predictors or key success factors for promoting knowledge sharing behavior: performance expectancy, effort expectancy, social influence, facilitating condition, and attitude towards knowledge sharing. This research used a quantitative methodology for the collection and analysis of data by conducting a questionnaire survey. Selfadministered questionnaire was distributed to 510 respondents from five Research and Development organizations from selected Government-Linked Companies (GLCs). These research organizations were selected as respondents because they represent major GLCs that host the largest number of researchers with technical expertise from energy sectors. A total number of 220 questionnaires were returned, but only 201 were valid for analysis. This study had employed various types of multivariate analysis, namely Structural Equation Modeling (SEM) and Multivariate Analysis of Variance (MANOVA) analysis using SPSS and AMOS version 19. The results of Confirmatory Factor Analysis (CFA) had stated that the several fit indices satisfy the recommended range of value, which assumed the model development to be acceptable. The findings also showed that all independent variables (performance expectancy, effort expectancy, social influence, facilitating condition and the users’ attitude) indicated a positive association with the virtual knowledge sharing behavior. Furthermore, the findings of this study revealed that the effects of knowledge sharing behavior through the virtual platforms were moderated by gender and research organization. Consequently, this study had suggested these factors in promoting and strengthening the implementation of knowledge sharing using the virtual platforms for the respective research organizations.
format Thesis
author Kasim, Hairoladenan
author_facet Kasim, Hairoladenan
author_sort Kasim, Hairoladenan
title Factors promoting knowledge sharing behavior using virtual mode among researchers in government-linked companies / Hairoladenan Kasim
title_short Factors promoting knowledge sharing behavior using virtual mode among researchers in government-linked companies / Hairoladenan Kasim
title_full Factors promoting knowledge sharing behavior using virtual mode among researchers in government-linked companies / Hairoladenan Kasim
title_fullStr Factors promoting knowledge sharing behavior using virtual mode among researchers in government-linked companies / Hairoladenan Kasim
title_full_unstemmed Factors promoting knowledge sharing behavior using virtual mode among researchers in government-linked companies / Hairoladenan Kasim
title_sort factors promoting knowledge sharing behavior using virtual mode among researchers in government-linked companies / hairoladenan kasim
publishDate 2015
url https://ir.uitm.edu.my/id/eprint/15701/1/TP_HAIROLADENAN%20KASIM%20IM%2015_5.pdf
https://ir.uitm.edu.my/id/eprint/15701/
_version_ 1728054716758228992
score 13.211869

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