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The effectiveness of maintenance management of services in shopping complex building : Plaza Alam Sentral, Shah Alam / Syed Mohamad Fahmi Wafa Syed Jalaluddin

Maintenance Management is a combination of several actions in which to retain or restore an item to perform its required action. Plaza Alam Sentral Shah Alam as a Shopping Complex is one of the main commercial building in Klang Valley that has many building services, thus needs maintenance to preven...

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Main Author: Syed Jalaluddin, Syed Mohamad Fahmi Wafa
Format: Thesis
Language:English
Published: 2009
Subjects:
Contractors
Maintenance and repair
Online Access:http://ir.uitm.edu.my/id/eprint/15472/1/TD_SYED%20MOHOMAD%20FAHMI%20WAFA%20AP%2009_5.pdf
http://ir.uitm.edu.my/id/eprint/15472/
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spelling my.uitm.ir.154722016-11-18T02:33:54Z http://ir.uitm.edu.my/id/eprint/15472/ The effectiveness of maintenance management of services in shopping complex building : Plaza Alam Sentral, Shah Alam / Syed Mohamad Fahmi Wafa Syed Jalaluddin Syed Jalaluddin, Syed Mohamad Fahmi Wafa Contractors Maintenance and repair Maintenance Management is a combination of several actions in which to retain or restore an item to perform its required action. Plaza Alam Sentral Shah Alam as a Shopping Complex is one of the main commercial building in Klang Valley that has many building services, thus needs maintenance to prevent the assets from deterioration. Maintenance in Plaza Alam Sentral Shopping Complex was monitored and controlled by MRCB Sentral Properties Sdn. Bhd. and Semasa Services Sdn. Bhd. There are three maintenance system presently implemented at Plaza Alam Sentral building : Planned Preventive maintenance, Curative Maintenance and Emergency Maintenance. The maintenance of the services system is carried out by combination of in house and outsources contractors. Aim of this study is to recommend a step to improve the effectiveness of the maintenance management system to this shopping complex building especially in the aspect of building services. To achieve the aim of this study, four objective has been setting up. The objectives are to study the maintenance management that presently implemented in shopping complex buildings, to find out the satisfactory levels of tenants in the shopping complex building, to measure the effectiveness of maintenance management of the services system in the buildings as a commercial shopping complex and to give recommendation on improving the quality and maintenance management of services systems in shopping complex buildings. This research focused on the greatest shopping complex building in Shah Alam at current time. To obtain the data the following knowledge acquisition methods were used that is by literature review, interview, and questionnaires. The result shows that the current performance of the building services provided cannot fulfill the tenants’ needs and satisfaction. Some recommendation has been provided to improve the effectiveness of the maintenance management of the building. 2009 Thesis NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/15472/1/TD_SYED%20MOHOMAD%20FAHMI%20WAFA%20AP%2009_5.pdf Syed Jalaluddin, Syed Mohamad Fahmi Wafa (2009) The effectiveness of maintenance management of services in shopping complex building : Plaza Alam Sentral, Shah Alam / Syed Mohamad Fahmi Wafa Syed Jalaluddin. Degree thesis, Universiti Teknologi MARA.
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Contractors
Maintenance and repair
spellingShingle Contractors
Maintenance and repair
Syed Jalaluddin, Syed Mohamad Fahmi Wafa
The effectiveness of maintenance management of services in shopping complex building : Plaza Alam Sentral, Shah Alam / Syed Mohamad Fahmi Wafa Syed Jalaluddin
description Maintenance Management is a combination of several actions in which to retain or restore an item to perform its required action. Plaza Alam Sentral Shah Alam as a Shopping Complex is one of the main commercial building in Klang Valley that has many building services, thus needs maintenance to prevent the assets from deterioration. Maintenance in Plaza Alam Sentral Shopping Complex was monitored and controlled by MRCB Sentral Properties Sdn. Bhd. and Semasa Services Sdn. Bhd. There are three maintenance system presently implemented at Plaza Alam Sentral building : Planned Preventive maintenance, Curative Maintenance and Emergency Maintenance. The maintenance of the services system is carried out by combination of in house and outsources contractors. Aim of this study is to recommend a step to improve the effectiveness of the maintenance management system to this shopping complex building especially in the aspect of building services. To achieve the aim of this study, four objective has been setting up. The objectives are to study the maintenance management that presently implemented in shopping complex buildings, to find out the satisfactory levels of tenants in the shopping complex building, to measure the effectiveness of maintenance management of the services system in the buildings as a commercial shopping complex and to give recommendation on improving the quality and maintenance management of services systems in shopping complex buildings. This research focused on the greatest shopping complex building in Shah Alam at current time. To obtain the data the following knowledge acquisition methods were used that is by literature review, interview, and questionnaires. The result shows that the current performance of the building services provided cannot fulfill the tenants’ needs and satisfaction. Some recommendation has been provided to improve the effectiveness of the maintenance management of the building.
format Thesis
author Syed Jalaluddin, Syed Mohamad Fahmi Wafa
author_facet Syed Jalaluddin, Syed Mohamad Fahmi Wafa
author_sort Syed Jalaluddin, Syed Mohamad Fahmi Wafa
title The effectiveness of maintenance management of services in shopping complex building : Plaza Alam Sentral, Shah Alam / Syed Mohamad Fahmi Wafa Syed Jalaluddin
title_short The effectiveness of maintenance management of services in shopping complex building : Plaza Alam Sentral, Shah Alam / Syed Mohamad Fahmi Wafa Syed Jalaluddin
title_full The effectiveness of maintenance management of services in shopping complex building : Plaza Alam Sentral, Shah Alam / Syed Mohamad Fahmi Wafa Syed Jalaluddin
title_fullStr The effectiveness of maintenance management of services in shopping complex building : Plaza Alam Sentral, Shah Alam / Syed Mohamad Fahmi Wafa Syed Jalaluddin
title_full_unstemmed The effectiveness of maintenance management of services in shopping complex building : Plaza Alam Sentral, Shah Alam / Syed Mohamad Fahmi Wafa Syed Jalaluddin
title_sort effectiveness of maintenance management of services in shopping complex building : plaza alam sentral, shah alam / syed mohamad fahmi wafa syed jalaluddin
publishDate 2009
url http://ir.uitm.edu.my/id/eprint/15472/1/TD_SYED%20MOHOMAD%20FAHMI%20WAFA%20AP%2009_5.pdf
http://ir.uitm.edu.my/id/eprint/15472/
_version_ 1685648665442516992
score 13.211869

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