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Competency of Public Managers in Majlis Bandaraya Melaka Bersejarah (MBMB) / Khairiyah Nor Sarah Rusli and Nur Syuhaidah Roslan

Public managers are the people who hold the responsibility to serve public interest and their demands. In order to meet the needs of the local community, public managers need to render effective and efficient services. The recent concern regarding poor job performance by certain senior or executive...

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Main Authors: Rusli, Khairiyah Nor Sarah, Roslan, Nur Syuhaidah
Format: Student Project
Language:English
Published: Faculty of Administrative Science and Policy Studies 2012
Subjects:
Job evaluation
Performance standards
Online Access:http://ir.uitm.edu.my/id/eprint/14936/1/PPb_KHAIRIYAH%20NOR%20SARAH%20RUSLI%20AM%2012_5.pdf
http://ir.uitm.edu.my/id/eprint/14936/
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spelling my.uitm.ir.149362016-10-13T06:52:43Z http://ir.uitm.edu.my/id/eprint/14936/ Competency of Public Managers in Majlis Bandaraya Melaka Bersejarah (MBMB) / Khairiyah Nor Sarah Rusli and Nur Syuhaidah Roslan Rusli, Khairiyah Nor Sarah Roslan, Nur Syuhaidah Job evaluation Performance standards Public managers are the people who hold the responsibility to serve public interest and their demands. In order to meet the needs of the local community, public managers need to render effective and efficient services. The recent concern regarding poor job performance by certain senior or executive public officials in public sector has rise questions regarding their competencies. Based on this issue, this study was conducted to identify whether the public managers in Majlis Bandaraya Melaka Bersejarah (MBMB) possessed the relevant competencies to perform their duties as public managers. This study focused on the public managers in MBMB who hold degree and above in their education background. A sample of 42 public managers from 14 different departments has been selected as a respondent for this study. The main objectives of this study were to evaluate the competency level of MBMB’s managers, to measure the technical, ethical and leadership competency of MBMB’s managers and to determine the additional attributes that enhances the managers’ competency. The statistical techniques used in this study are Descriptive Statistics and Correlation Analysis. This study has proved that most of the public managers in MBMB possessed the high level of competency in performing their daily duties as public manager. Besides, the findings have shown that there is significant high positive relationship between technical, ethical and leadership competencies to the level of public managers’ competency. In addition, most of public managers agreed that the additional attribute that enhance competency which are creativity, innovation and entrepreneurship competencies also will led to high level of managers’ competency. Faculty of Administrative Science and Policy Studies 2012 Student Project NonPeerReviewed text en http://ir.uitm.edu.my/id/eprint/14936/1/PPb_KHAIRIYAH%20NOR%20SARAH%20RUSLI%20AM%2012_5.pdf Rusli, Khairiyah Nor Sarah and Roslan, Nur Syuhaidah (2012) Competency of Public Managers in Majlis Bandaraya Melaka Bersejarah (MBMB) / Khairiyah Nor Sarah Rusli and Nur Syuhaidah Roslan. [Student Project] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Job evaluation
Performance standards
spellingShingle Job evaluation
Performance standards
Rusli, Khairiyah Nor Sarah
Roslan, Nur Syuhaidah
Competency of Public Managers in Majlis Bandaraya Melaka Bersejarah (MBMB) / Khairiyah Nor Sarah Rusli and Nur Syuhaidah Roslan
description Public managers are the people who hold the responsibility to serve public interest and their demands. In order to meet the needs of the local community, public managers need to render effective and efficient services. The recent concern regarding poor job performance by certain senior or executive public officials in public sector has rise questions regarding their competencies. Based on this issue, this study was conducted to identify whether the public managers in Majlis Bandaraya Melaka Bersejarah (MBMB) possessed the relevant competencies to perform their duties as public managers. This study focused on the public managers in MBMB who hold degree and above in their education background. A sample of 42 public managers from 14 different departments has been selected as a respondent for this study. The main objectives of this study were to evaluate the competency level of MBMB’s managers, to measure the technical, ethical and leadership competency of MBMB’s managers and to determine the additional attributes that enhances the managers’ competency. The statistical techniques used in this study are Descriptive Statistics and Correlation Analysis. This study has proved that most of the public managers in MBMB possessed the high level of competency in performing their daily duties as public manager. Besides, the findings have shown that there is significant high positive relationship between technical, ethical and leadership competencies to the level of public managers’ competency. In addition, most of public managers agreed that the additional attribute that enhance competency which are creativity, innovation and entrepreneurship competencies also will led to high level of managers’ competency.
format Student Project
author Rusli, Khairiyah Nor Sarah
Roslan, Nur Syuhaidah
author_facet Rusli, Khairiyah Nor Sarah
Roslan, Nur Syuhaidah
author_sort Rusli, Khairiyah Nor Sarah
title Competency of Public Managers in Majlis Bandaraya Melaka Bersejarah (MBMB) / Khairiyah Nor Sarah Rusli and Nur Syuhaidah Roslan
title_short Competency of Public Managers in Majlis Bandaraya Melaka Bersejarah (MBMB) / Khairiyah Nor Sarah Rusli and Nur Syuhaidah Roslan
title_full Competency of Public Managers in Majlis Bandaraya Melaka Bersejarah (MBMB) / Khairiyah Nor Sarah Rusli and Nur Syuhaidah Roslan
title_fullStr Competency of Public Managers in Majlis Bandaraya Melaka Bersejarah (MBMB) / Khairiyah Nor Sarah Rusli and Nur Syuhaidah Roslan
title_full_unstemmed Competency of Public Managers in Majlis Bandaraya Melaka Bersejarah (MBMB) / Khairiyah Nor Sarah Rusli and Nur Syuhaidah Roslan
title_sort competency of public managers in majlis bandaraya melaka bersejarah (mbmb) / khairiyah nor sarah rusli and nur syuhaidah roslan
publisher Faculty of Administrative Science and Policy Studies
publishDate 2012
url http://ir.uitm.edu.my/id/eprint/14936/1/PPb_KHAIRIYAH%20NOR%20SARAH%20RUSLI%20AM%2012_5.pdf
http://ir.uitm.edu.my/id/eprint/14936/
_version_ 1685648590625570816
score 13.211869

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