Cover Image

Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don

The main purpose of this study was to examine the communication satisfaction level among Instructional Leaders (IL) at an Integrated Islamic Private School (IIPS). The instrument employed was the Communication Satisfaction Questionnaire (CSQ) developed by Downs and Hazen (1977). The data for this st...

Full description

Saved in:
Bibliographic Details
Main Author: Mat Don, Sazimalily
Format: Thesis
Language:English
Published: 2014
Subjects:
Resource programs
Administrative personnel
Online Access:https://ir.uitm.edu.my/id/eprint/14838/1/TM_SAZIMALILY%20MAT%20DON%20ED%2014_5.PDF
https://ir.uitm.edu.my/id/eprint/14838/
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.uitm.ir.14838
record_format eprints
spelling my.uitm.ir.148382022-03-11T07:49:35Z https://ir.uitm.edu.my/id/eprint/14838/ Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don Mat Don, Sazimalily Resource programs Administrative personnel The main purpose of this study was to examine the communication satisfaction level among Instructional Leaders (IL) at an Integrated Islamic Private School (IIPS). The instrument employed was the Communication Satisfaction Questionnaire (CSQ) developed by Downs and Hazen (1977). The data for this study was collected from 33 respondents which comprised 12 males and 21 females. At the same time there the 33 respondents comprised 18 novice and 15 experienced teachers. Four teachers were randomly selected for interview session. Descriptive data revealed that majority of the respondents were satisfied with the following dimensions of communication: i.e. supervision communication, organizational integration, horizontal communication and subordinate communication. They were moderately satisfied with communication climate, personal feedback, media quality and corporate information. The t-test analysis also revealed that there was no significant difference between male and female teachers in their communication satisfaction level. Furthermore, there was also no significant difference between novice and experienced teachers in their communication. Nevertheless, the main challenges faced by respondents with regards to communication are miscommunication, unclear information, lack of personal feedback, nature of the environment and the fact that employees are not open to each other. This study recommends that school leaders must take steps to ensure clear and open channels of communication are maintained at all times to build effective learning organisations. 2014 Thesis NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/14838/1/TM_SAZIMALILY%20MAT%20DON%20ED%2014_5.PDF ID14838 Mat Don, Sazimalily (2014) Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don. Masters thesis, thesis, Universiti Teknologi MARA.
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Resource programs
Administrative personnel
spellingShingle Resource programs
Administrative personnel
Mat Don, Sazimalily
Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don
description The main purpose of this study was to examine the communication satisfaction level among Instructional Leaders (IL) at an Integrated Islamic Private School (IIPS). The instrument employed was the Communication Satisfaction Questionnaire (CSQ) developed by Downs and Hazen (1977). The data for this study was collected from 33 respondents which comprised 12 males and 21 females. At the same time there the 33 respondents comprised 18 novice and 15 experienced teachers. Four teachers were randomly selected for interview session. Descriptive data revealed that majority of the respondents were satisfied with the following dimensions of communication: i.e. supervision communication, organizational integration, horizontal communication and subordinate communication. They were moderately satisfied with communication climate, personal feedback, media quality and corporate information. The t-test analysis also revealed that there was no significant difference between male and female teachers in their communication satisfaction level. Furthermore, there was also no significant difference between novice and experienced teachers in their communication. Nevertheless, the main challenges faced by respondents with regards to communication are miscommunication, unclear information, lack of personal feedback, nature of the environment and the fact that employees are not open to each other. This study recommends that school leaders must take steps to ensure clear and open channels of communication are maintained at all times to build effective learning organisations.
format Thesis
author Mat Don, Sazimalily
author_facet Mat Don, Sazimalily
author_sort Mat Don, Sazimalily
title Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don
title_short Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don
title_full Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don
title_fullStr Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don
title_full_unstemmed Communication satisfaction level among instructional leaders at an Integrated Islamic Private School / Sazimalily Mat Don
title_sort communication satisfaction level among instructional leaders at an integrated islamic private school / sazimalily mat don
publishDate 2014
url https://ir.uitm.edu.my/id/eprint/14838/1/TM_SAZIMALILY%20MAT%20DON%20ED%2014_5.PDF
https://ir.uitm.edu.my/id/eprint/14838/
_version_ 1728054694297731072
score 13.211869

Similar Items