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Technical report: the application of Fuzzy TOPSIS method for selection of courier services in Malaysia / Dewi Balqis Muhammad Arabi, Khairunnasuha Abdul Razak and Norul Fazira Ahmad Rasli

In today's competitive business world, it is extremely important for decision makers to have access to decision support tools in order to make quick, right and accurate decisions. One of these decision making areas is courier service selection. Courier service selection is a multi - criteria de...

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Main Authors: Muhammad Arabi, Dewi Balqis, Abdul Razak, Khairunnasuha, Ahmad Rasli, Norul Fazira
Format: Student Project
Language:English
Published: 2017
Subjects:
Study and teaching
Fuzzy arithmetic
Analysis
Online Access:https://ir.uitm.edu.my/id/eprint/110269/1/110269.pdf
https://ir.uitm.edu.my/id/eprint/110269/
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spelling my.uitm.ir.1102692025-02-13T23:50:57Z https://ir.uitm.edu.my/id/eprint/110269/ Technical report: the application of Fuzzy TOPSIS method for selection of courier services in Malaysia / Dewi Balqis Muhammad Arabi, Khairunnasuha Abdul Razak and Norul Fazira Ahmad Rasli Muhammad Arabi, Dewi Balqis Abdul Razak, Khairunnasuha Ahmad Rasli, Norul Fazira Study and teaching Fuzzy arithmetic Analysis In today's competitive business world, it is extremely important for decision makers to have access to decision support tools in order to make quick, right and accurate decisions. One of these decision making areas is courier service selection. Courier service selection is a multi - criteria decision making problem that deals with the optimization of conflicting criteria on which decision maker's knowledge is usually vague and imprecise. In this project, fuzzy TOP­SIS method is proposed to select appropriate alternatives. To gather initial data, a committee of three decision makers were asked by a questionnaire. In this questionnaire, the decision-makers use the linguistic weighting variables to assess the importance of the criteria. They use the linguistic rating variables to evaluate the rating of alternatives with respect to each criterion. Using fuzzy-TOPSIS approaches all criterion in hierarchy were ranked. Our findings demon­strated that using fuzzy-TOPSIS method price, timeliness, quality of information, services and warranty are the five first important criteria in order to rank each alternatives of courier ser­vices. Finally, a numerical example is provided to demonstrate the computational efficiency of the proposed fuzzy TOPSIS method. 2017 Student Project NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/110269/1/110269.pdf Technical report: the application of Fuzzy TOPSIS method for selection of courier services in Malaysia / Dewi Balqis Muhammad Arabi, Khairunnasuha Abdul Razak and Norul Fazira Ahmad Rasli. (2017) [Student Project] <http://terminalib.uitm.edu.my/110269.pdf> (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Study and teaching
Fuzzy arithmetic
Analysis
spellingShingle Study and teaching
Fuzzy arithmetic
Analysis
Muhammad Arabi, Dewi Balqis
Abdul Razak, Khairunnasuha
Ahmad Rasli, Norul Fazira
Technical report: the application of Fuzzy TOPSIS method for selection of courier services in Malaysia / Dewi Balqis Muhammad Arabi, Khairunnasuha Abdul Razak and Norul Fazira Ahmad Rasli
description In today's competitive business world, it is extremely important for decision makers to have access to decision support tools in order to make quick, right and accurate decisions. One of these decision making areas is courier service selection. Courier service selection is a multi - criteria decision making problem that deals with the optimization of conflicting criteria on which decision maker's knowledge is usually vague and imprecise. In this project, fuzzy TOP­SIS method is proposed to select appropriate alternatives. To gather initial data, a committee of three decision makers were asked by a questionnaire. In this questionnaire, the decision-makers use the linguistic weighting variables to assess the importance of the criteria. They use the linguistic rating variables to evaluate the rating of alternatives with respect to each criterion. Using fuzzy-TOPSIS approaches all criterion in hierarchy were ranked. Our findings demon­strated that using fuzzy-TOPSIS method price, timeliness, quality of information, services and warranty are the five first important criteria in order to rank each alternatives of courier ser­vices. Finally, a numerical example is provided to demonstrate the computational efficiency of the proposed fuzzy TOPSIS method.
format Student Project
author Muhammad Arabi, Dewi Balqis
Abdul Razak, Khairunnasuha
Ahmad Rasli, Norul Fazira
author_facet Muhammad Arabi, Dewi Balqis
Abdul Razak, Khairunnasuha
Ahmad Rasli, Norul Fazira
author_sort Muhammad Arabi, Dewi Balqis
title Technical report: the application of Fuzzy TOPSIS method for selection of courier services in Malaysia / Dewi Balqis Muhammad Arabi, Khairunnasuha Abdul Razak and Norul Fazira Ahmad Rasli
title_short Technical report: the application of Fuzzy TOPSIS method for selection of courier services in Malaysia / Dewi Balqis Muhammad Arabi, Khairunnasuha Abdul Razak and Norul Fazira Ahmad Rasli
title_full Technical report: the application of Fuzzy TOPSIS method for selection of courier services in Malaysia / Dewi Balqis Muhammad Arabi, Khairunnasuha Abdul Razak and Norul Fazira Ahmad Rasli
title_fullStr Technical report: the application of Fuzzy TOPSIS method for selection of courier services in Malaysia / Dewi Balqis Muhammad Arabi, Khairunnasuha Abdul Razak and Norul Fazira Ahmad Rasli
title_full_unstemmed Technical report: the application of Fuzzy TOPSIS method for selection of courier services in Malaysia / Dewi Balqis Muhammad Arabi, Khairunnasuha Abdul Razak and Norul Fazira Ahmad Rasli
title_sort technical report: the application of fuzzy topsis method for selection of courier services in malaysia / dewi balqis muhammad arabi, khairunnasuha abdul razak and norul fazira ahmad rasli
publishDate 2017
url https://ir.uitm.edu.my/id/eprint/110269/1/110269.pdf
https://ir.uitm.edu.my/id/eprint/110269/
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score 13.244413

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