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Competency Level Assessment (PTK): perception of The Royal Malaysian Custom’s Staff in Kuching / Nur Baidzura Basir and Dayang Bibi Zulaiqha Abg Idris

Excellence in performance in government services is very importance in order to produce government servants who is knowledgeable, skillful and deliver the effective and efficient services to the customer. Overall, all the requirements should be fulfilled by those officers who seat for Competency Lev...

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Main Authors: Basir, Nur Baidzura, Abg Idris, Dayang Bibi Zulaiqha
Format: Research Reports
Language:English
Published: 2010
Subjects:
H Social Sciences (General)
Study and teaching. Research
Online Access:https://ir.uitm.edu.my/id/eprint/108613/3/108613.pdf
https://ir.uitm.edu.my/id/eprint/108613/
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spelling my.uitm.ir.1086132025-01-01T14:30:59Z https://ir.uitm.edu.my/id/eprint/108613/ Competency Level Assessment (PTK): perception of The Royal Malaysian Custom’s Staff in Kuching / Nur Baidzura Basir and Dayang Bibi Zulaiqha Abg Idris Basir, Nur Baidzura Abg Idris, Dayang Bibi Zulaiqha H Social Sciences (General) Study and teaching. Research Excellence in performance in government services is very importance in order to produce government servants who is knowledgeable, skillful and deliver the effective and efficient services to the customer. Overall, all the requirements should be fulfilled by those officers who seat for Competency Level Assessment (PTK). When the New Remuneration Scheme (SSB) was introduced in 1991, civil servants moaned on the way their performance is being appraised saying it's too subjective and exposed to bias. There is some legitimacy to this uneasiness because the rewards under SSB, namely static, horizontal or vertical salary increment and promotion, are solely dependent on the heads of department’s appraisal and observation. 2010 Research Reports NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/108613/3/108613.pdf Competency Level Assessment (PTK): perception of The Royal Malaysian Custom’s Staff in Kuching / Nur Baidzura Basir and Dayang Bibi Zulaiqha Abg Idris. (2010) [Research Reports] (Unpublished)
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic H Social Sciences (General)
Study and teaching. Research
spellingShingle H Social Sciences (General)
Study and teaching. Research
Basir, Nur Baidzura
Abg Idris, Dayang Bibi Zulaiqha
Competency Level Assessment (PTK): perception of The Royal Malaysian Custom’s Staff in Kuching / Nur Baidzura Basir and Dayang Bibi Zulaiqha Abg Idris
description Excellence in performance in government services is very importance in order to produce government servants who is knowledgeable, skillful and deliver the effective and efficient services to the customer. Overall, all the requirements should be fulfilled by those officers who seat for Competency Level Assessment (PTK). When the New Remuneration Scheme (SSB) was introduced in 1991, civil servants moaned on the way their performance is being appraised saying it's too subjective and exposed to bias. There is some legitimacy to this uneasiness because the rewards under SSB, namely static, horizontal or vertical salary increment and promotion, are solely dependent on the heads of department’s appraisal and observation.
format Research Reports
author Basir, Nur Baidzura
Abg Idris, Dayang Bibi Zulaiqha
author_facet Basir, Nur Baidzura
Abg Idris, Dayang Bibi Zulaiqha
author_sort Basir, Nur Baidzura
title Competency Level Assessment (PTK): perception of The Royal Malaysian Custom’s Staff in Kuching / Nur Baidzura Basir and Dayang Bibi Zulaiqha Abg Idris
title_short Competency Level Assessment (PTK): perception of The Royal Malaysian Custom’s Staff in Kuching / Nur Baidzura Basir and Dayang Bibi Zulaiqha Abg Idris
title_full Competency Level Assessment (PTK): perception of The Royal Malaysian Custom’s Staff in Kuching / Nur Baidzura Basir and Dayang Bibi Zulaiqha Abg Idris
title_fullStr Competency Level Assessment (PTK): perception of The Royal Malaysian Custom’s Staff in Kuching / Nur Baidzura Basir and Dayang Bibi Zulaiqha Abg Idris
title_full_unstemmed Competency Level Assessment (PTK): perception of The Royal Malaysian Custom’s Staff in Kuching / Nur Baidzura Basir and Dayang Bibi Zulaiqha Abg Idris
title_sort competency level assessment (ptk): perception of the royal malaysian custom’s staff in kuching / nur baidzura basir and dayang bibi zulaiqha abg idris
publishDate 2010
url https://ir.uitm.edu.my/id/eprint/108613/3/108613.pdf
https://ir.uitm.edu.my/id/eprint/108613/
_version_ 1821006440092925952
score 13.239859

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