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A mobile tech helper recommendations application using geolocation with automated WhatsApp messenger / Irdina Syakirah Suhaimi and Alya Geogiana Buja

Our aim with this paper was to provide users with an efficient and convenient way to receive personalized tech-related assistance and recommendations based on their location. EasyFix is an application for Android users to find nearby technician for their mobile phones. It uses location services to r...

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Main Authors: Suhaimi, Irdina Syakirah, Buja, Alya Geogiana
Format: Article
Language:English
Published: College of Computing, Informatics, and Mathematics 2024
Subjects:
Integer programming
Online Access:https://ir.uitm.edu.my/id/eprint/105928/1/105928.pdf
https://ir.uitm.edu.my/id/eprint/105928/
https://fskmjebat.uitm.edu.my/pcmj/
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spelling my.uitm.ir.1059282025-02-25T08:09:06Z https://ir.uitm.edu.my/id/eprint/105928/ A mobile tech helper recommendations application using geolocation with automated WhatsApp messenger / Irdina Syakirah Suhaimi and Alya Geogiana Buja Suhaimi, Irdina Syakirah Buja, Alya Geogiana Integer programming Our aim with this paper was to provide users with an efficient and convenient way to receive personalized tech-related assistance and recommendations based on their location. EasyFix is an application for Android users to find nearby technician for their mobile phones. It uses location services to recommend the closest mobile tech helper. Since our phones are crucial in daily life, it's important to fix issues quickly. With EasyFix, users can easily find help anytime. The application also connects with WhatsApp, allowing tech helper to connect and communicate with their customers. EasyFix simplifies the process of getting quick and convenient assistance for mobile phone issues. Individuals have difficulty with finding the nearest mobile tech helper, especially in an emergency. It is difficult when tech helper is located far away or in great demand. Customers generally visit a service center to get their devices repaired. It is inconvenient when tech support is unavailable, especially for people who live far from service centers or have restricted mobility. The application can offer location-specific support through location based on the device's location capabilities. We analyse this enables users to access relevant services which are relevant to their current location, especially when looking for nearby mobile service store and professionals for in-person help. Additionally, the application integrates with ChatGPT, a smart computer program which helps users to rapidly answer their inquiries. We found that with all of these features combined, like location-based, users do not need extra effort to find technicians nearby. Customer information, including their location, name and problems are also easily sent through WhatsApp. In conclusion, EasyFix offers a helpful tool or application to individuals who are looking for support with their devices. College of Computing, Informatics, and Mathematics 2024-10 Article NonPeerReviewed text en https://ir.uitm.edu.my/id/eprint/105928/1/105928.pdf A mobile tech helper recommendations application using geolocation with automated WhatsApp messenger / Irdina Syakirah Suhaimi and Alya Geogiana Buja. (2024) Progress in Computer and Mathematics Journal (PCMJ) <https://ir.uitm.edu.my/view/publication/Progress_in_Computer_and_Mathematics_Journal_=28PCMJ=29/>, 1. pp. 347-361. ISSN 3030-6728 (Submitted) https://fskmjebat.uitm.edu.my/pcmj/
institution Universiti Teknologi Mara
building Tun Abdul Razak Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Mara
content_source UiTM Institutional Repository
url_provider http://ir.uitm.edu.my/
language English
topic Integer programming
spellingShingle Integer programming
Suhaimi, Irdina Syakirah
Buja, Alya Geogiana
A mobile tech helper recommendations application using geolocation with automated WhatsApp messenger / Irdina Syakirah Suhaimi and Alya Geogiana Buja
description Our aim with this paper was to provide users with an efficient and convenient way to receive personalized tech-related assistance and recommendations based on their location. EasyFix is an application for Android users to find nearby technician for their mobile phones. It uses location services to recommend the closest mobile tech helper. Since our phones are crucial in daily life, it's important to fix issues quickly. With EasyFix, users can easily find help anytime. The application also connects with WhatsApp, allowing tech helper to connect and communicate with their customers. EasyFix simplifies the process of getting quick and convenient assistance for mobile phone issues. Individuals have difficulty with finding the nearest mobile tech helper, especially in an emergency. It is difficult when tech helper is located far away or in great demand. Customers generally visit a service center to get their devices repaired. It is inconvenient when tech support is unavailable, especially for people who live far from service centers or have restricted mobility. The application can offer location-specific support through location based on the device's location capabilities. We analyse this enables users to access relevant services which are relevant to their current location, especially when looking for nearby mobile service store and professionals for in-person help. Additionally, the application integrates with ChatGPT, a smart computer program which helps users to rapidly answer their inquiries. We found that with all of these features combined, like location-based, users do not need extra effort to find technicians nearby. Customer information, including their location, name and problems are also easily sent through WhatsApp. In conclusion, EasyFix offers a helpful tool or application to individuals who are looking for support with their devices.
format Article
author Suhaimi, Irdina Syakirah
Buja, Alya Geogiana
author_facet Suhaimi, Irdina Syakirah
Buja, Alya Geogiana
author_sort Suhaimi, Irdina Syakirah
title A mobile tech helper recommendations application using geolocation with automated WhatsApp messenger / Irdina Syakirah Suhaimi and Alya Geogiana Buja
title_short A mobile tech helper recommendations application using geolocation with automated WhatsApp messenger / Irdina Syakirah Suhaimi and Alya Geogiana Buja
title_full A mobile tech helper recommendations application using geolocation with automated WhatsApp messenger / Irdina Syakirah Suhaimi and Alya Geogiana Buja
title_fullStr A mobile tech helper recommendations application using geolocation with automated WhatsApp messenger / Irdina Syakirah Suhaimi and Alya Geogiana Buja
title_full_unstemmed A mobile tech helper recommendations application using geolocation with automated WhatsApp messenger / Irdina Syakirah Suhaimi and Alya Geogiana Buja
title_sort mobile tech helper recommendations application using geolocation with automated whatsapp messenger / irdina syakirah suhaimi and alya geogiana buja
publisher College of Computing, Informatics, and Mathematics
publishDate 2024
url https://ir.uitm.edu.my/id/eprint/105928/1/105928.pdf
https://ir.uitm.edu.my/id/eprint/105928/
https://fskmjebat.uitm.edu.my/pcmj/
_version_ 1825165085942743040
score 13.239859

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