A study on the effectiveness of the reception process at Perodua Kuching Service Center / Asmara Abdul Rahman
As a consequence oftoday’s highly competitive automobile market, customers have come to expect after sales operations of a level never before experienced. Research has confirmed the strategic benefits of quality programs and better quality is proven to contribute to greater market share and return o...
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| Format: | Student Project |
| Language: | English |
| Published: |
2008
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| Online Access: | https://ir.uitm.edu.my/id/eprint/105363/1/105363.pdf https://ir.uitm.edu.my/id/eprint/105363/ |
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