Strategic understanding of Malaysian online customers’ service quality preference through demographic customer profiling and e-product bundling

In order to stay competitive in the arena of e-commerce, conventional e-marketing research have provided solutions to online businesses and marketing practitioners by understanding online purchasing behavior and thereby proposing various determinants influencing online purchasing behavior. Little re...

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Bibliographic Details
Main Authors: Ong, Derek Lai Teik *, Ho, Jessica Sze Yin *
Format: Conference or Workshop Item
Language:English
Published: 2012
Subjects:
Online Access:http://eprints.sunway.edu.my/161/1/Derek%20Ong1%20-%20Strategic%20Understanding%20of%20Malaysian%20Online%20Customers%20Service%20Quality%20Prefernce.pdf
http://eprints.sunway.edu.my/161/
http://www.academyofworldbusiness.com/assets/Final%20Conference%20Program%20for%202012%20July.pdf
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