Staff View: A Systems Approach in the Evaluation and Comparison of Engineering Services Applied in Facilities Management

A Systems Approach in the Evaluation and Comparison of Engineering Services Applied in Facilities Management

Purpose - This paper is a balance mixed management and engineering concepts which aims to fuse classical engineering methodologies into a systems engineering framework to systematically and comprehensively assess and compare services rendered by engineering systems. Design/methodology/approach -...

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Main Authors:	Halim , Tony, Kanesan , Muthusamy, Sie , Yong Chia, Shao , Wei Lam
Format:	Article
Published:	2011
Subjects:	T Technology (General) TH Building construction
Online Access:	http://library.oum.edu.my/repository/526/
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id	my.oum.526
record_format	eprints
spelling	my.oum.5262011-02-17T09:54:55Z A Systems Approach in the Evaluation and Comparison of Engineering Services Applied in Facilities Management Halim , Tony Kanesan , Muthusamy Sie , Yong Chia Shao , Wei Lam T Technology (General) TH Building construction Purpose - This paper is a balance mixed management and engineering concepts which aims to fuse classical engineering methodologies into a systems engineering framework to systematically and comprehensively assess and compare services rendered by engineering systems. Design/methodology/approach - An auditing framework is developed to assess the performance of engineering services in the context of engineering services found within a facility. As a result of system heterogeneity factor, an approach to remove such confounding issue has been developed to provide a different insight in engineering services performance. Findings - The output of the audit exercise serves as an input to the second methodology, direct age-adjusted failure, which overcomes systems attributes confounding issues when comparison is made between different systems populations of the same class type. This method allows management to identify areas in which extra resources are needed to improve maintenance performance. Research limitations/implications - Practical implications - The proposed standardization technique, which can be applied to other system attributes other than age, overcomes the systems heterogeneity issue between localities. This research work is positioned in the context of building engineering services as they are the most important in terms of socio-economical impact. A case study based on an actual facilities assessment in Singapore is used to demonstrate the usefulness of such an integrated systems approach. Originality/value - This paper has presented a qualitative-quantitative assessment framework that is consist of two major methodologies to help in identifying and prioritizing engineering system services in order to allocate limited resources to the appropriate engineering service so as to improve its performance. (Authors' abstract) 2011 Article PeerReviewed Halim , Tony and Kanesan , Muthusamy and Sie , Yong Chia and Shao , Wei Lam (2011) A Systems Approach in the Evaluation and Comparison of Engineering Services Applied in Facilities Management. Facilities, 29 (3/4). ISSN 0263-2772 http://library.oum.edu.my/repository/526/
institution	Open University Malaysia
building	OUM Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Open University Malaysia
content_source	OUM Knowledge Repository
url_provider	http://library.oum.edu.my/repository/
topic	T Technology (General) TH Building construction
spellingShingle	T Technology (General) TH Building construction Halim , Tony Kanesan , Muthusamy Sie , Yong Chia Shao , Wei Lam A Systems Approach in the Evaluation and Comparison of Engineering Services Applied in Facilities Management
description	Purpose - This paper is a balance mixed management and engineering concepts which aims to fuse classical engineering methodologies into a systems engineering framework to systematically and comprehensively assess and compare services rendered by engineering systems. Design/methodology/approach - An auditing framework is developed to assess the performance of engineering services in the context of engineering services found within a facility. As a result of system heterogeneity factor, an approach to remove such confounding issue has been developed to provide a different insight in engineering services performance. Findings - The output of the audit exercise serves as an input to the second methodology, direct age-adjusted failure, which overcomes systems attributes confounding issues when comparison is made between different systems populations of the same class type. This method allows management to identify areas in which extra resources are needed to improve maintenance performance. Research limitations/implications - Practical implications - The proposed standardization technique, which can be applied to other system attributes other than age, overcomes the systems heterogeneity issue between localities. This research work is positioned in the context of building engineering services as they are the most important in terms of socio-economical impact. A case study based on an actual facilities assessment in Singapore is used to demonstrate the usefulness of such an integrated systems approach. Originality/value - This paper has presented a qualitative-quantitative assessment framework that is consist of two major methodologies to help in identifying and prioritizing engineering system services in order to allocate limited resources to the appropriate engineering service so as to improve its performance. (Authors' abstract)
format	Article
author	Halim , Tony Kanesan , Muthusamy Sie , Yong Chia Shao , Wei Lam
author_facet	Halim , Tony Kanesan , Muthusamy Sie , Yong Chia Shao , Wei Lam
author_sort	Halim , Tony
title	A Systems Approach in the Evaluation and Comparison of Engineering Services Applied in Facilities Management
title_short	A Systems Approach in the Evaluation and Comparison of Engineering Services Applied in Facilities Management
title_full	A Systems Approach in the Evaluation and Comparison of Engineering Services Applied in Facilities Management
title_fullStr	A Systems Approach in the Evaluation and Comparison of Engineering Services Applied in Facilities Management
title_full_unstemmed	A Systems Approach in the Evaluation and Comparison of Engineering Services Applied in Facilities Management
title_sort	systems approach in the evaluation and comparison of engineering services applied in facilities management
publishDate	2011
url	http://library.oum.edu.my/repository/526/
_version_	1644308999380664320
score	13.211869

A Systems Approach in the Evaluation and Comparison of Engineering Services Applied in Facilities Management

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