The Relationship between customer satisfaction, Corporate Social Responsibility activities towards customer loyalty in TNB Kuantan Pahang
The potential opening of the power sector's retail space will give customers more options to buy their electricity and is likely to have earnings impact on Tenaga Nasional Berhad (TNB). As of right now, TNB is the only retail energy provider in Peninsular Malaysia. Recent reports suggested that...
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| Format: | Thesis |
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2022
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| Online Access: | http://library.oum.edu.my/repository/1537/1/library-document-1537.pdf http://library.oum.edu.my/repository/1537/ |
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