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Understanding the challenges of working from home during Covid-19 pandemic and ways of coping: the perspectives of Malay employees

The novel coronavirus disease (COVID-19) was declared as a pandemic by the World Health Organization (WHO). It has led many countries, including Malaysia, to implement Restricted Movement Order (RMO) that aimed for individuals to practice social distancing by staying at home and enforcing employees...

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Main Authors: Ahmad Firdaus, Nur Khausar, Mardiana, Mardiana
Format: Article
Language:English
Published: Institut Sosial Malaysia 2021
Subjects:
BF636 Applied psychology
Online Access:http://irep.iium.edu.my/96048/7/96048_Understanding%20the%20challenges%20of%20working%20from%20home.pdf
http://irep.iium.edu.my/96048/
https://ijsps.ism.gov.my/index.php/IJSPS/article/view/202/173
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spelling my.iium.irep.960482022-01-05T00:51:38Z http://irep.iium.edu.my/96048/ Understanding the challenges of working from home during Covid-19 pandemic and ways of coping: the perspectives of Malay employees Ahmad Firdaus, Nur Khausar Mardiana, Mardiana BF636 Applied psychology The novel coronavirus disease (COVID-19) was declared as a pandemic by the World Health Organization (WHO). It has led many countries, including Malaysia, to implement Restricted Movement Order (RMO) that aimed for individuals to practice social distancing by staying at home and enforcing employees to work from home (WFH). The implementation of WFH is one of the intelligible efforts that could protect many people from the deadly virus. However, many individuals have complained about their struggles to adjust to the new working environment. Hence, a qualitative study was conducted to explore employees’ experiences as they WFH during the pandemic, particularly in terms of its challenges and coping strategies. A purposive sampling technique was used to recruit the participants, which consisted of five full-time employees from various sectors undergoing WFH. Semi-structured interviews were used as the technique of data collection. Based on the thematic analysis, several themes were discovered to help better understand the challenges faced by the participants and their coping strategies to overcome the difficulties. The themes of challenges discovered were household interruption, limited facilities, communication barriers, adjusting to a new norm, and mental health. At the same time, the themes for the coping strategies were acceptance, communication, social support, employee benefits, and religious beliefs. The findings manifested that the participants in the study were still struggling and probably needed more time to adapt to the new norm of working arrangement. Institut Sosial Malaysia 2021-12-08 Article PeerReviewed application/pdf en http://irep.iium.edu.my/96048/7/96048_Understanding%20the%20challenges%20of%20working%20from%20home.pdf Ahmad Firdaus, Nur Khausar and Mardiana, Mardiana (2021) Understanding the challenges of working from home during Covid-19 pandemic and ways of coping: the perspectives of Malay employees. International Journal of Social Policy and Society, 18 (1 (Special Edition on Covid-19)). pp. 27-44. ISSN 1823-0865 https://ijsps.ism.gov.my/index.php/IJSPS/article/view/202/173
institution Universiti Islam Antarabangsa Malaysia
building IIUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider International Islamic University Malaysia
content_source IIUM Repository (IREP)
url_provider http://irep.iium.edu.my/
language English
topic BF636 Applied psychology
spellingShingle BF636 Applied psychology
Ahmad Firdaus, Nur Khausar
Mardiana, Mardiana
Understanding the challenges of working from home during Covid-19 pandemic and ways of coping: the perspectives of Malay employees
description The novel coronavirus disease (COVID-19) was declared as a pandemic by the World Health Organization (WHO). It has led many countries, including Malaysia, to implement Restricted Movement Order (RMO) that aimed for individuals to practice social distancing by staying at home and enforcing employees to work from home (WFH). The implementation of WFH is one of the intelligible efforts that could protect many people from the deadly virus. However, many individuals have complained about their struggles to adjust to the new working environment. Hence, a qualitative study was conducted to explore employees’ experiences as they WFH during the pandemic, particularly in terms of its challenges and coping strategies. A purposive sampling technique was used to recruit the participants, which consisted of five full-time employees from various sectors undergoing WFH. Semi-structured interviews were used as the technique of data collection. Based on the thematic analysis, several themes were discovered to help better understand the challenges faced by the participants and their coping strategies to overcome the difficulties. The themes of challenges discovered were household interruption, limited facilities, communication barriers, adjusting to a new norm, and mental health. At the same time, the themes for the coping strategies were acceptance, communication, social support, employee benefits, and religious beliefs. The findings manifested that the participants in the study were still struggling and probably needed more time to adapt to the new norm of working arrangement.
format Article
author Ahmad Firdaus, Nur Khausar
Mardiana, Mardiana
author_facet Ahmad Firdaus, Nur Khausar
Mardiana, Mardiana
author_sort Ahmad Firdaus, Nur Khausar
title Understanding the challenges of working from home during Covid-19 pandemic and ways of coping: the perspectives of Malay employees
title_short Understanding the challenges of working from home during Covid-19 pandemic and ways of coping: the perspectives of Malay employees
title_full Understanding the challenges of working from home during Covid-19 pandemic and ways of coping: the perspectives of Malay employees
title_fullStr Understanding the challenges of working from home during Covid-19 pandemic and ways of coping: the perspectives of Malay employees
title_full_unstemmed Understanding the challenges of working from home during Covid-19 pandemic and ways of coping: the perspectives of Malay employees
title_sort understanding the challenges of working from home during covid-19 pandemic and ways of coping: the perspectives of malay employees
publisher Institut Sosial Malaysia
publishDate 2021
url http://irep.iium.edu.my/96048/7/96048_Understanding%20the%20challenges%20of%20working%20from%20home.pdf
http://irep.iium.edu.my/96048/
https://ijsps.ism.gov.my/index.php/IJSPS/article/view/202/173
_version_ 1724072817560911872
score 13.211869

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