Medical tourism service quality…finally some empirical findings

The purpose of this paper is to examine service quality, perceived value, overall satisfaction and future intention among medical tourists who seek treatment in Malaysian private hospitals. Self-administered questionnaire was main method of data collection. Respondents comprised foreign patients...

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Bibliographic Details
Main Authors: Abd Manaf, Noor Hazilah, Jahn Kassim, Puteri Nemie, Alavi, Rokiah, Hussin, Husnayati
Format: Conference or Workshop Item
Language:English
English
Published: 2014
Subjects:
Online Access:http://irep.iium.edu.my/88914/13/88914_Programme%20Schedule.pdf
http://irep.iium.edu.my/88914/19/88914_Medical%20tourism%20service%20quality.pdf
http://irep.iium.edu.my/88914/
https://www.ism.lu.se/en/qmod/history-qmod-icqss-conferences
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