Intensifying focus on service quality in higher education institutions: emotional and spiritual intelligence
The influence of Emotional and Spiritual Intelligence was investigated on the lecturers’ Service Quality. Based on stratified sampling method, the results confirmed that both types of intelligence have a positive and significant influence on the lecturers’ teaching progression. In conclusion, if the...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
e-International Publishing House, Ltd., UK
2020
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/87281/1/published%20as%2025%20dec%202020.pdf http://irep.iium.edu.my/87281/ https://ebpj.e-iph.co.uk/index.php/EBProceedings/index |
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