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Emotional labor and burnout among female teachers: work-family conflict as mediator

With the increasing number of women in the workforce, there is a need to understand how the interrelationship between emotions and the demands of work and family influence their well-being. This study examined how emotional labor [surface acting (SA) and deep acting] and work–family conflict contrib...

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Main Authors: Noor, Noraini M., Zainuddin, Masyitah
Format: Article
Language:English
Published: Blackwell Publishing Asia Pty Ltd 2011
Subjects:
BF636 Applied psychology
Online Access:http://irep.iium.edu.my/787/1/Noor%26Masyitah2011-DOI%3D10.1111_j.1467-839X.2011.01349.pdf
http://irep.iium.edu.my/787/
http://dx.doi.org/10.1111/j.1467-839X.2011.01349.x
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spelling my.iium.irep.7872011-10-20T03:29:20Z http://irep.iium.edu.my/787/ Emotional labor and burnout among female teachers: work-family conflict as mediator Noor, Noraini M. Zainuddin, Masyitah BF636 Applied psychology With the increasing number of women in the workforce, there is a need to understand how the interrelationship between emotions and the demands of work and family influence their well-being. This study examined how emotional labor [surface acting (SA) and deep acting] and work–family conflict contribute to explaining variance in burnout (emotional exhaustion and depersonalization). In a sample of 102 married, female Malay teachers, with at least one child living at home, results showed that SAwas positively associated with emotional exhaustion and depersonalization. The results also showed that work–family conflict mediated the relationship between emotional labor and burnout. However, no moderation effect of work–family on the SA–burnout relationship was found. The results are discussed with respect to the general literature on the stress–strain relation and work– family conflict. Blackwell Publishing Asia Pty Ltd 2011 Article REM application/pdf en http://irep.iium.edu.my/787/1/Noor%26Masyitah2011-DOI%3D10.1111_j.1467-839X.2011.01349.pdf Noor, Noraini M. and Zainuddin, Masyitah (2011) Emotional labor and burnout among female teachers: work-family conflict as mediator. Asian Journal of Social Psychology. no-no. ISSN 1367-2223 (In Press) http://dx.doi.org/10.1111/j.1467-839X.2011.01349.x doi:10.1111/j.1467-839X.2011.01349.x
institution Universiti Islam Antarabangsa Malaysia
building IIUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider International Islamic University Malaysia
content_source IIUM Repository (IREP)
url_provider http://irep.iium.edu.my/
language English
topic BF636 Applied psychology
spellingShingle BF636 Applied psychology
Noor, Noraini M.
Zainuddin, Masyitah
Emotional labor and burnout among female teachers: work-family conflict as mediator
description With the increasing number of women in the workforce, there is a need to understand how the interrelationship between emotions and the demands of work and family influence their well-being. This study examined how emotional labor [surface acting (SA) and deep acting] and work–family conflict contribute to explaining variance in burnout (emotional exhaustion and depersonalization). In a sample of 102 married, female Malay teachers, with at least one child living at home, results showed that SAwas positively associated with emotional exhaustion and depersonalization. The results also showed that work–family conflict mediated the relationship between emotional labor and burnout. However, no moderation effect of work–family on the SA–burnout relationship was found. The results are discussed with respect to the general literature on the stress–strain relation and work– family conflict.
format Article
author Noor, Noraini M.
Zainuddin, Masyitah
author_facet Noor, Noraini M.
Zainuddin, Masyitah
author_sort Noor, Noraini M.
title Emotional labor and burnout among female teachers: work-family conflict as mediator
title_short Emotional labor and burnout among female teachers: work-family conflict as mediator
title_full Emotional labor and burnout among female teachers: work-family conflict as mediator
title_fullStr Emotional labor and burnout among female teachers: work-family conflict as mediator
title_full_unstemmed Emotional labor and burnout among female teachers: work-family conflict as mediator
title_sort emotional labor and burnout among female teachers: work-family conflict as mediator
publisher Blackwell Publishing Asia Pty Ltd
publishDate 2011
url http://irep.iium.edu.my/787/1/Noor%26Masyitah2011-DOI%3D10.1111_j.1467-839X.2011.01349.pdf
http://irep.iium.edu.my/787/
http://dx.doi.org/10.1111/j.1467-839X.2011.01349.x
_version_ 1643604669132439552
score 13.211869

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