Awareness and knowledge of takaful in Malaysia: a survey of Malaysian consumers

Insurance, nowadays, is no longer a luxury rather a necessity. Government regulations and employment are two very important factors that contribute to the huge overall growth of the insurance industry because they force general public to buy it. The concept behind conventional insurance is contrary...

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Main Authors: Hassan, Rusni, Salman, Syed Ahmed, Kassim, Salina, Ab Rashid, Hafiz-Majdi
Format: Article
Language:English
Published: Center for Promoting Ideas, USA 2018
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Online Access:http://irep.iium.edu.my/69319/1/69319_Awareness%20and%20Knowledge%20of%20Takaful_article.pdf
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http://ijbssnet.com/journals/Vol_9_No_11_November_2018/6.pdf
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spelling my.iium.irep.693192019-02-18T02:18:47Z http://irep.iium.edu.my/69319/ Awareness and knowledge of takaful in Malaysia: a survey of Malaysian consumers Hassan, Rusni Salman, Syed Ahmed Kassim, Salina Ab Rashid, Hafiz-Majdi HB126.4 Islamic Economics HG3368 Islamic Banking and Finance HG8719 Islamic Insurance Takaful Insurance, nowadays, is no longer a luxury rather a necessity. Government regulations and employment are two very important factors that contribute to the huge overall growth of the insurance industry because they force general public to buy it. The concept behind conventional insurance is contrary to the principles of Islam and socio-ethical perspective. The purpose of Shari’ah is to create and maintain a harmonious social environment by moulding our conducts in all aspects of our ritual and daily life.Takaful industry remains to be relevant even after three decades of its introduction due to the continuous demands from the multiracial and multi-ethnic participants from various backgrounds. The said industry celebrates the contributions of their stakeholders, namely the Takaful operators, Shari’ah advisors and the participants or customers. Additional credit for the progressive development of Takaful industry goes to the consistent guidelines from the regulators. However, one factor that hinders further development of Takaful industry is the lack of awareness of its presence and purpose in Malaysian market. Therefore, this paper was designed to examine the knowledge and awareness of Takaful among Malaysian consumers in Malaysia by collecting primary data through survey questionnaires. Out of the 600 questionnaires that were sent to consumers in greater Malaysia i.e. Kuala Lumpur and Selangor, we received 503 questionnaires. Random selection was used to select the sample from the known population. The findings show that out of the 503 respondents, 124 have no knowledge of Takaful and 45% are not aware that Takaful policy holders share risks mutually. Also, 33.2, %, 38.8% and 37.2% do not know that Takaful is free from gambling, uncertainty, and interest.70.2% respondents, however, think that Takaful products comply with Shari’ah. Center for Promoting Ideas, USA 2018-11 Article PeerReviewed application/pdf en http://irep.iium.edu.my/69319/1/69319_Awareness%20and%20Knowledge%20of%20Takaful_article.pdf Hassan, Rusni and Salman, Syed Ahmed and Kassim, Salina and Ab Rashid, Hafiz-Majdi (2018) Awareness and knowledge of takaful in Malaysia: a survey of Malaysian consumers. International Journal of Business and Social Science, 9 (11). pp. 45-53. ISSN 2219-1933 http://ijbssnet.com/journals/Vol_9_No_11_November_2018/6.pdf 10.30845/ijbss.v9n11p6
institution Universiti Islam Antarabangsa Malaysia
building IIUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider International Islamic University Malaysia
content_source IIUM Repository (IREP)
url_provider http://irep.iium.edu.my/
language English
topic HB126.4 Islamic Economics
HG3368 Islamic Banking and Finance
HG8719 Islamic Insurance Takaful
spellingShingle HB126.4 Islamic Economics
HG3368 Islamic Banking and Finance
HG8719 Islamic Insurance Takaful
Hassan, Rusni
Salman, Syed Ahmed
Kassim, Salina
Ab Rashid, Hafiz-Majdi
Awareness and knowledge of takaful in Malaysia: a survey of Malaysian consumers
description Insurance, nowadays, is no longer a luxury rather a necessity. Government regulations and employment are two very important factors that contribute to the huge overall growth of the insurance industry because they force general public to buy it. The concept behind conventional insurance is contrary to the principles of Islam and socio-ethical perspective. The purpose of Shari’ah is to create and maintain a harmonious social environment by moulding our conducts in all aspects of our ritual and daily life.Takaful industry remains to be relevant even after three decades of its introduction due to the continuous demands from the multiracial and multi-ethnic participants from various backgrounds. The said industry celebrates the contributions of their stakeholders, namely the Takaful operators, Shari’ah advisors and the participants or customers. Additional credit for the progressive development of Takaful industry goes to the consistent guidelines from the regulators. However, one factor that hinders further development of Takaful industry is the lack of awareness of its presence and purpose in Malaysian market. Therefore, this paper was designed to examine the knowledge and awareness of Takaful among Malaysian consumers in Malaysia by collecting primary data through survey questionnaires. Out of the 600 questionnaires that were sent to consumers in greater Malaysia i.e. Kuala Lumpur and Selangor, we received 503 questionnaires. Random selection was used to select the sample from the known population. The findings show that out of the 503 respondents, 124 have no knowledge of Takaful and 45% are not aware that Takaful policy holders share risks mutually. Also, 33.2, %, 38.8% and 37.2% do not know that Takaful is free from gambling, uncertainty, and interest.70.2% respondents, however, think that Takaful products comply with Shari’ah.
format Article
author Hassan, Rusni
Salman, Syed Ahmed
Kassim, Salina
Ab Rashid, Hafiz-Majdi
author_facet Hassan, Rusni
Salman, Syed Ahmed
Kassim, Salina
Ab Rashid, Hafiz-Majdi
author_sort Hassan, Rusni
title Awareness and knowledge of takaful in Malaysia: a survey of Malaysian consumers
title_short Awareness and knowledge of takaful in Malaysia: a survey of Malaysian consumers
title_full Awareness and knowledge of takaful in Malaysia: a survey of Malaysian consumers
title_fullStr Awareness and knowledge of takaful in Malaysia: a survey of Malaysian consumers
title_full_unstemmed Awareness and knowledge of takaful in Malaysia: a survey of Malaysian consumers
title_sort awareness and knowledge of takaful in malaysia: a survey of malaysian consumers
publisher Center for Promoting Ideas, USA
publishDate 2018
url http://irep.iium.edu.my/69319/1/69319_Awareness%20and%20Knowledge%20of%20Takaful_article.pdf
http://irep.iium.edu.my/69319/
http://ijbssnet.com/journals/Vol_9_No_11_November_2018/6.pdf
_version_ 1643619088939876352
score 13.211869