Enforcing consumer protection law in Malaysian consumer credit arena: evaluating the enforcement powers of different regulators

This paper attempts to analyse the enforcement aspect of consumer protection law by different regulators in consumer credit arena in Malaysia. The scope is restricted to agencies regulating four major consumer credit institutions namely banking, hire-purchase, moneylending and pawnbroking. Specifica...

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Main Authors: Hassan, Rusni, Kassim, Salina, Abu Bakar, Elistina, Ilias, Ibtisam @ Ilyana
Format: Conference or Workshop Item
Language:English
English
Published: 2018
Subjects:
Online Access:http://irep.iium.edu.my/64694/1/Enforcing%20Consumer%20Protection%20Law.pdf
http://irep.iium.edu.my/64694/2/Enforcing%20Consumer%20Protection%20-%20paper.pdf
http://irep.iium.edu.my/64694/
http://gcbss.org/cimssr2018/
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spelling my.iium.irep.646942018-07-25T04:24:57Z http://irep.iium.edu.my/64694/ Enforcing consumer protection law in Malaysian consumer credit arena: evaluating the enforcement powers of different regulators Hassan, Rusni Kassim, Salina Abu Bakar, Elistina Ilias, Ibtisam @ Ilyana H Social Sciences (General) HG Finance HG3368 Islamic Banking and Finance K Law (General) KPG Malaysia This paper attempts to analyse the enforcement aspect of consumer protection law by different regulators in consumer credit arena in Malaysia. The scope is restricted to agencies regulating four major consumer credit institutions namely banking, hire-purchase, moneylending and pawnbroking. Specifically, the enforcement agencies are the Central Bank of Malaysia, the Ministry of Domestic Trade and Consumer Affairs and the Ministry of Housing and Local Government. By confining the scope of enforcement action executed by these public agencies, private and collective enforcement is thereby excluded. Consequent to this piecemeal approach, enforcement activities are pursued with different zest not only due to different statutory powers but other factors including human and financial resources constraints and priorities of each regulator. The research finds that entrusting different regulators with different statutory powers and human resources causes different level of protection accorded to various groups of financial consumers which may be inferior or superior than the other. Therefore, to enable uniformity, establishing a single regulator is viewed as a viable approach. This mechanism has been adopted by several countries renowned with strong consumer protection regime such as Australia, the United Kingdom and South Africa. 2018-08-20 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/64694/1/Enforcing%20Consumer%20Protection%20Law.pdf application/pdf en http://irep.iium.edu.my/64694/2/Enforcing%20Consumer%20Protection%20-%20paper.pdf Hassan, Rusni and Kassim, Salina and Abu Bakar, Elistina and Ilias, Ibtisam @ Ilyana (2018) Enforcing consumer protection law in Malaysian consumer credit arena: evaluating the enforcement powers of different regulators. In: The 7th Global Conference on Business and Social Sciences (GCBSS 2018), 20th-21st August 2018, Colombo, Sri Lanka. (Unpublished) http://gcbss.org/cimssr2018/
institution Universiti Islam Antarabangsa Malaysia
building IIUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider International Islamic University Malaysia
content_source IIUM Repository (IREP)
url_provider http://irep.iium.edu.my/
language English
English
topic H Social Sciences (General)
HG Finance
HG3368 Islamic Banking and Finance
K Law (General)
KPG Malaysia
spellingShingle H Social Sciences (General)
HG Finance
HG3368 Islamic Banking and Finance
K Law (General)
KPG Malaysia
Hassan, Rusni
Kassim, Salina
Abu Bakar, Elistina
Ilias, Ibtisam @ Ilyana
Enforcing consumer protection law in Malaysian consumer credit arena: evaluating the enforcement powers of different regulators
description This paper attempts to analyse the enforcement aspect of consumer protection law by different regulators in consumer credit arena in Malaysia. The scope is restricted to agencies regulating four major consumer credit institutions namely banking, hire-purchase, moneylending and pawnbroking. Specifically, the enforcement agencies are the Central Bank of Malaysia, the Ministry of Domestic Trade and Consumer Affairs and the Ministry of Housing and Local Government. By confining the scope of enforcement action executed by these public agencies, private and collective enforcement is thereby excluded. Consequent to this piecemeal approach, enforcement activities are pursued with different zest not only due to different statutory powers but other factors including human and financial resources constraints and priorities of each regulator. The research finds that entrusting different regulators with different statutory powers and human resources causes different level of protection accorded to various groups of financial consumers which may be inferior or superior than the other. Therefore, to enable uniformity, establishing a single regulator is viewed as a viable approach. This mechanism has been adopted by several countries renowned with strong consumer protection regime such as Australia, the United Kingdom and South Africa.
format Conference or Workshop Item
author Hassan, Rusni
Kassim, Salina
Abu Bakar, Elistina
Ilias, Ibtisam @ Ilyana
author_facet Hassan, Rusni
Kassim, Salina
Abu Bakar, Elistina
Ilias, Ibtisam @ Ilyana
author_sort Hassan, Rusni
title Enforcing consumer protection law in Malaysian consumer credit arena: evaluating the enforcement powers of different regulators
title_short Enforcing consumer protection law in Malaysian consumer credit arena: evaluating the enforcement powers of different regulators
title_full Enforcing consumer protection law in Malaysian consumer credit arena: evaluating the enforcement powers of different regulators
title_fullStr Enforcing consumer protection law in Malaysian consumer credit arena: evaluating the enforcement powers of different regulators
title_full_unstemmed Enforcing consumer protection law in Malaysian consumer credit arena: evaluating the enforcement powers of different regulators
title_sort enforcing consumer protection law in malaysian consumer credit arena: evaluating the enforcement powers of different regulators
publishDate 2018
url http://irep.iium.edu.my/64694/1/Enforcing%20Consumer%20Protection%20Law.pdf
http://irep.iium.edu.my/64694/2/Enforcing%20Consumer%20Protection%20-%20paper.pdf
http://irep.iium.edu.my/64694/
http://gcbss.org/cimssr2018/
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score 13.211869