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Consumer redress mechanisms in Malaysia: prospects and challenges

An efficient, inexpensive and informal redress machinery is indeed essential for attaining consumer protection. In this respect the ordinary court system in Malaysia is generally perceived to be unable to satisfy consumers’ needs. Thus the establishment of the Tribunal for Consumer Claims in 1999 an...

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Main Author: Amin, Naemah
Format: Article
Language:English
Published: International Islamic University Malaysia 2007
Subjects:
K Law (General)
KPG Malaysia
Online Access:http://irep.iium.edu.my/6353/1/Consumer_redress.pdf
http://irep.iium.edu.my/6353/
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spelling my.iium.irep.63532012-07-27T06:03:30Z http://irep.iium.edu.my/6353/ Consumer redress mechanisms in Malaysia: prospects and challenges Amin, Naemah K Law (General) KPG Malaysia An efficient, inexpensive and informal redress machinery is indeed essential for attaining consumer protection. In this respect the ordinary court system in Malaysia is generally perceived to be unable to satisfy consumers’ needs. Thus the establishment of the Tribunal for Consumer Claims in 1999 and the Tribunal for Homebuyer Claims in 2002 may be considered as two major landmarks in the development of consumer protection law in Malaysia. It is the aim of this paper to examine the current status of these two Tribunals, which shares many common features save for the jurisdiction. Although records show that the Tribunals have received tremendous response from consumers in Malaysia, there are yet many improvements to be made. In addition this paper examines the challenges faced by the Tribunals in the course of offering informal, faster and cheaper procedure to consumers. Some of these major challenges are enforcement of theTribunals judgement, accessibility, publicity and judicial review. International Islamic University Malaysia 2007 Article REM application/pdf en http://irep.iium.edu.my/6353/1/Consumer_redress.pdf Amin, Naemah (2007) Consumer redress mechanisms in Malaysia: prospects and challenges. IIUM Law Journal, 15 (2). pp. 231-252. ISSN 0128-2530 http://rms.research.iium.edu.my/bookstore/Products/403-wwwgooglecom.aspx
institution Universiti Islam Antarabangsa Malaysia
building IIUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider International Islamic University Malaysia
content_source IIUM Repository (IREP)
url_provider http://irep.iium.edu.my/
language English
topic K Law (General)
KPG Malaysia
spellingShingle K Law (General)
KPG Malaysia
Amin, Naemah
Consumer redress mechanisms in Malaysia: prospects and challenges
description An efficient, inexpensive and informal redress machinery is indeed essential for attaining consumer protection. In this respect the ordinary court system in Malaysia is generally perceived to be unable to satisfy consumers’ needs. Thus the establishment of the Tribunal for Consumer Claims in 1999 and the Tribunal for Homebuyer Claims in 2002 may be considered as two major landmarks in the development of consumer protection law in Malaysia. It is the aim of this paper to examine the current status of these two Tribunals, which shares many common features save for the jurisdiction. Although records show that the Tribunals have received tremendous response from consumers in Malaysia, there are yet many improvements to be made. In addition this paper examines the challenges faced by the Tribunals in the course of offering informal, faster and cheaper procedure to consumers. Some of these major challenges are enforcement of theTribunals judgement, accessibility, publicity and judicial review.
format Article
author Amin, Naemah
author_facet Amin, Naemah
author_sort Amin, Naemah
title Consumer redress mechanisms in Malaysia: prospects and challenges
title_short Consumer redress mechanisms in Malaysia: prospects and challenges
title_full Consumer redress mechanisms in Malaysia: prospects and challenges
title_fullStr Consumer redress mechanisms in Malaysia: prospects and challenges
title_full_unstemmed Consumer redress mechanisms in Malaysia: prospects and challenges
title_sort consumer redress mechanisms in malaysia: prospects and challenges
publisher International Islamic University Malaysia
publishDate 2007
url http://irep.iium.edu.my/6353/1/Consumer_redress.pdf
http://irep.iium.edu.my/6353/
http://rms.research.iium.edu.my/bookstore/Products/403-wwwgooglecom.aspx
_version_ 1643605717481947136
score 13.211869

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