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Preliminary assessment and prioritisation of demand management strategies for reducing train overcrowding

Train overcrowding has been associated with psychological stress, adverse health effects, negative behavioural reactions, and spillover effects. However, there is little agreement on the appropriate demand management strategies to deal with the increasing passenger numbers, especially on rail servic...

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Main Author: Mohd Mahudin, Nor Diana
Format: Article
Language:English
English
Published: UPM Press 2018
Subjects:
BF Psychology
BF636 Applied psychology
TF501 Railway operation and management
Online Access:http://irep.iium.edu.my/63219/1/Mohd%20Mahudin%202018%20JSSH.pdf
http://irep.iium.edu.my/63219/7/63219_Preliminary%20assessment%20and%20prioritisation%20of%20demand_SCOPUS.pdf
http://irep.iium.edu.my/63219/
http://www.pertanika.upm.edu.my/Pertanika%20PAPERS/JSSH%20Vol.%2026%20(1)%20Mar.%202018/29%20JSSH-2076-2017-3rdProof.pdf
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spelling my.iium.irep.63219 http://irep.iium.edu.my/63219/ Preliminary assessment and prioritisation of demand management strategies for reducing train overcrowding Mohd Mahudin, Nor Diana BF Psychology BF636 Applied psychology TF501 Railway operation and management Train overcrowding has been associated with psychological stress, adverse health effects, negative behavioural reactions, and spillover effects. However, there is little agreement on the appropriate demand management strategies to deal with the increasing passenger numbers, especially on rail services in Malaysia. To begin addressing this issue, a preliminary study involving 13 participants (Male = 8; Female = 5) from an organisation under the Ministry of Transport, Malaysia focusing on demand management issues and transportation research and development activities was conducted. Participants ranked three sets of demand management strategies (i.e., pricing, service quality, and policy) based on their feasibility, effectiveness, and cost. Using Kendall’s coefficient of concordance (Kendall’s W), findings showed a relatively weak, but consistent agreement rate among participants across all strategies on their feasibility, effectiveness, and cost. In particular, high priority was placed on four strategies (i.e., free early bird incentives, discounted early bird or off-peak fares, increasing train frequency, and travel demand management programme), implying their potential applications for peak smoothing in Malaysian urban rail systems. The implications for practice and limitations of this study are discussed. It is suggested that the identified strategies should be targeted for intervention and evaluation to further refine our understanding of sustainable, effective, and cost-efficient ways in addressing current and future train overcrowding issues. UPM Press 2018-03-25 Article PeerReviewed application/pdf en http://irep.iium.edu.my/63219/1/Mohd%20Mahudin%202018%20JSSH.pdf application/pdf en http://irep.iium.edu.my/63219/7/63219_Preliminary%20assessment%20and%20prioritisation%20of%20demand_SCOPUS.pdf Mohd Mahudin, Nor Diana (2018) Preliminary assessment and prioritisation of demand management strategies for reducing train overcrowding. Pertanika Journal of Social Sciences and Humanities, 26 (1). pp. 491-506. ISSN 0128-7702 http://www.pertanika.upm.edu.my/Pertanika%20PAPERS/JSSH%20Vol.%2026%20(1)%20Mar.%202018/29%20JSSH-2076-2017-3rdProof.pdf
institution Universiti Islam Antarabangsa Malaysia
building IIUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider International Islamic University Malaysia
content_source IIUM Repository (IREP)
url_provider http://irep.iium.edu.my/
language English
English
topic BF Psychology
BF636 Applied psychology
TF501 Railway operation and management
spellingShingle BF Psychology
BF636 Applied psychology
TF501 Railway operation and management
Mohd Mahudin, Nor Diana
Preliminary assessment and prioritisation of demand management strategies for reducing train overcrowding
description Train overcrowding has been associated with psychological stress, adverse health effects, negative behavioural reactions, and spillover effects. However, there is little agreement on the appropriate demand management strategies to deal with the increasing passenger numbers, especially on rail services in Malaysia. To begin addressing this issue, a preliminary study involving 13 participants (Male = 8; Female = 5) from an organisation under the Ministry of Transport, Malaysia focusing on demand management issues and transportation research and development activities was conducted. Participants ranked three sets of demand management strategies (i.e., pricing, service quality, and policy) based on their feasibility, effectiveness, and cost. Using Kendall’s coefficient of concordance (Kendall’s W), findings showed a relatively weak, but consistent agreement rate among participants across all strategies on their feasibility, effectiveness, and cost. In particular, high priority was placed on four strategies (i.e., free early bird incentives, discounted early bird or off-peak fares, increasing train frequency, and travel demand management programme), implying their potential applications for peak smoothing in Malaysian urban rail systems. The implications for practice and limitations of this study are discussed. It is suggested that the identified strategies should be targeted for intervention and evaluation to further refine our understanding of sustainable, effective, and cost-efficient ways in addressing current and future train overcrowding issues.
format Article
author Mohd Mahudin, Nor Diana
author_facet Mohd Mahudin, Nor Diana
author_sort Mohd Mahudin, Nor Diana
title Preliminary assessment and prioritisation of demand management strategies for reducing train overcrowding
title_short Preliminary assessment and prioritisation of demand management strategies for reducing train overcrowding
title_full Preliminary assessment and prioritisation of demand management strategies for reducing train overcrowding
title_fullStr Preliminary assessment and prioritisation of demand management strategies for reducing train overcrowding
title_full_unstemmed Preliminary assessment and prioritisation of demand management strategies for reducing train overcrowding
title_sort preliminary assessment and prioritisation of demand management strategies for reducing train overcrowding
publisher UPM Press
publishDate 2018
url http://irep.iium.edu.my/63219/1/Mohd%20Mahudin%202018%20JSSH.pdf
http://irep.iium.edu.my/63219/7/63219_Preliminary%20assessment%20and%20prioritisation%20of%20demand_SCOPUS.pdf
http://irep.iium.edu.my/63219/
http://www.pertanika.upm.edu.my/Pertanika%20PAPERS/JSSH%20Vol.%2026%20(1)%20Mar.%202018/29%20JSSH-2076-2017-3rdProof.pdf
_version_ 1643617122015772672
score 13.211869

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