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E-business capability and value among retail SMEs: Some empirical evidence from Malaysia

Electronic business (e-business) can potentially develop SME’s adeptness and efficacy in facing the fast-changing and competitive business environment. Despite the success of many larger counterparts, SMEs are still lagging behind in using the Internet for their business especially in the contex...

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Main Authors: Amin, Mohammad Ruhul, Hussin, Husnayati, Suhaimi, Mohd Adam, Kartiwi, Mira, Mohamed Razi, Mohamed Jalaldeen
Format: Conference or Workshop Item
Language:English
English
Published: IEEE 2017
Subjects:
H Social Sciences (General)
T Technology (General)
Online Access:http://irep.iium.edu.my/61000/7/61000-E-Business%20Capability%20and%20Value.pdf
http://irep.iium.edu.my/61000/8/61000-E-business%20capability%20and%20value%20among%20retail%20SMEs-SCOPUS.pdf
http://irep.iium.edu.my/61000/
http://ieeexplore.ieee.org/document/8009044/
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spelling my.iium.irep.61000 http://irep.iium.edu.my/61000/ E-business capability and value among retail SMEs: Some empirical evidence from Malaysia Amin, Mohammad Ruhul Hussin, Husnayati Suhaimi, Mohd Adam Kartiwi, Mira Mohamed Razi, Mohamed Jalaldeen H Social Sciences (General) T Technology (General) Electronic business (e-business) can potentially develop SME’s adeptness and efficacy in facing the fast-changing and competitive business environment. Despite the success of many larger counterparts, SMEs are still lagging behind in using the Internet for their business especially in the context of developing countries. Although it is observed that some SMEs are beginning to catch up, still many of them do not realize full benefits of e-business and face difficulties in generating e-business value. This study presents some descriptive findings related to how retail SMEs in Malaysia used the Internet and social networks to support their business. Based on useful 200 survey responses from SME owner/managers, descriptive results are discussed. The findings indicate that most Malaysia retail SMEs focused on information and transaction-based e-business capabilities rather than integration with suppliers or partners. Additionally, most perceived they gained business value as a result of their e-business engagement. The findings provide insights on e-business capability and value for the retail SMEs. IEEE 2017-08-15 Conference or Workshop Item PeerReviewed application/pdf en http://irep.iium.edu.my/61000/7/61000-E-Business%20Capability%20and%20Value.pdf application/pdf en http://irep.iium.edu.my/61000/8/61000-E-business%20capability%20and%20value%20among%20retail%20SMEs-SCOPUS.pdf Amin, Mohammad Ruhul and Hussin, Husnayati and Suhaimi, Mohd Adam and Kartiwi, Mira and Mohamed Razi, Mohamed Jalaldeen (2017) E-business capability and value among retail SMEs: Some empirical evidence from Malaysia. In: 2016 IEEE Conference on e-Learning, e-Management and e-Services (IC3e), 10th-12th October 2016, Langkawi, Malaysia. http://ieeexplore.ieee.org/document/8009044/ 10.1109/IC3e.2016.8009044
institution Universiti Islam Antarabangsa Malaysia
building IIUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider International Islamic University Malaysia
content_source IIUM Repository (IREP)
url_provider http://irep.iium.edu.my/
language English
English
topic H Social Sciences (General)
T Technology (General)
spellingShingle H Social Sciences (General)
T Technology (General)
Amin, Mohammad Ruhul
Hussin, Husnayati
Suhaimi, Mohd Adam
Kartiwi, Mira
Mohamed Razi, Mohamed Jalaldeen
E-business capability and value among retail SMEs: Some empirical evidence from Malaysia
description Electronic business (e-business) can potentially develop SME’s adeptness and efficacy in facing the fast-changing and competitive business environment. Despite the success of many larger counterparts, SMEs are still lagging behind in using the Internet for their business especially in the context of developing countries. Although it is observed that some SMEs are beginning to catch up, still many of them do not realize full benefits of e-business and face difficulties in generating e-business value. This study presents some descriptive findings related to how retail SMEs in Malaysia used the Internet and social networks to support their business. Based on useful 200 survey responses from SME owner/managers, descriptive results are discussed. The findings indicate that most Malaysia retail SMEs focused on information and transaction-based e-business capabilities rather than integration with suppliers or partners. Additionally, most perceived they gained business value as a result of their e-business engagement. The findings provide insights on e-business capability and value for the retail SMEs.
format Conference or Workshop Item
author Amin, Mohammad Ruhul
Hussin, Husnayati
Suhaimi, Mohd Adam
Kartiwi, Mira
Mohamed Razi, Mohamed Jalaldeen
author_facet Amin, Mohammad Ruhul
Hussin, Husnayati
Suhaimi, Mohd Adam
Kartiwi, Mira
Mohamed Razi, Mohamed Jalaldeen
author_sort Amin, Mohammad Ruhul
title E-business capability and value among retail SMEs: Some empirical evidence from Malaysia
title_short E-business capability and value among retail SMEs: Some empirical evidence from Malaysia
title_full E-business capability and value among retail SMEs: Some empirical evidence from Malaysia
title_fullStr E-business capability and value among retail SMEs: Some empirical evidence from Malaysia
title_full_unstemmed E-business capability and value among retail SMEs: Some empirical evidence from Malaysia
title_sort e-business capability and value among retail smes: some empirical evidence from malaysia
publisher IEEE
publishDate 2017
url http://irep.iium.edu.my/61000/7/61000-E-Business%20Capability%20and%20Value.pdf
http://irep.iium.edu.my/61000/8/61000-E-business%20capability%20and%20value%20among%20retail%20SMEs-SCOPUS.pdf
http://irep.iium.edu.my/61000/
http://ieeexplore.ieee.org/document/8009044/
_version_ 1643616997138759680
score 13.211869

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