The impacts of ERP System on public sector organizations

The aim of this study is to investigate the impact of Enterprise Resource Planning (ERP) system on Public Sector Organizations (PSO) using two perspectives of the Balanced Scorecard (BSC) performance measurement framework; financial and customer. This study presents evidence based on questionnaires...

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Bibliographic Details
Main Authors: mohd farid fernandez, dahlia fernandez, Zainol, Zaini, Ahmad @ Abdul Mutalib, Hawa
Format: Conference or Workshop Item
Language:English
English
Published: Elsevier 2017
Subjects:
Online Access:http://irep.iium.edu.my/60611/7/60611-The%20impacts%20of%20ERP%20systems%20on%20public%20sector%20organizations-1.pdf
http://irep.iium.edu.my/60611/8/60611-The%20impacts%20of%20ERP%20systems%20on%20public%20sector%20organizations-SCOPUS.pdf
http://irep.iium.edu.my/60611/
https://www.sciencedirect.com/science/article/pii/S1877050917311791
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