Re-emphasizing the dimensions and impacts of complementary IT resources through governance

Complementary resources are organisations assets and capabilities employed in achieving value through proper information technology governance (ITG). Resources when corporately governed are bound to place organisations in positions to offer excellent services and this result into happy and loyal c...

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Main Authors: Ajayi, Binyamin, Ahlan, Abdul Rahman, Olanrewaju, Rashidah Funke
Format: Conference or Workshop Item
Language:English
English
Published: IEEE 2016
Subjects:
Online Access:http://irep.iium.edu.my/54812/9/54812.pdf
http://irep.iium.edu.my/54812/15/54812_Re-emphasizing%20the%20dimensions_Scopus.pdf
http://irep.iium.edu.my/54812/
http://ieeexplore.ieee.org/document/7814868/
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spelling my.iium.irep.548122017-04-20T01:35:42Z http://irep.iium.edu.my/54812/ Re-emphasizing the dimensions and impacts of complementary IT resources through governance Ajayi, Binyamin Ahlan, Abdul Rahman Olanrewaju, Rashidah Funke T58.5 Information technology T58.6 Management information systems Complementary resources are organisations assets and capabilities employed in achieving value through proper information technology governance (ITG). Resources when corporately governed are bound to place organisations in positions to offer excellent services and this result into happy and loyal customers. Organisations in advanced settings are capable of such proper leverage on the value of IT than their counterparts in other worlds. The theoretical use of resource-based view and absorptive capacity construct in this paper afford richness in viewing IT resources as comprising assets and capabilities of employees in organisations. This article is an effort which by relying on a previous empirical study in the governance of IT opines that: measuring performance in financial perspectives alone is no more fashionable. There is a need to complement such efforts with operational measures like IT assets, taking into consideration the capabilities of employees in achieving performance. By proposing a framework, this article suggests that organisations have to look beyond IT asset, complementing it with the abilities of their employees to herald IT-enabled business processes. Such processes, it is assumed, will have potentials to optimise resources committed to creating lean enterprises. It is achievable by eliminating bottlenecks through re-engineered processes whereby customers serve themselves and are made to respect processes. Attention should be given to the capabilities of employees to utilise IT assets creatively. IEEE 2016 Conference or Workshop Item REM application/pdf en http://irep.iium.edu.my/54812/9/54812.pdf application/pdf en http://irep.iium.edu.my/54812/15/54812_Re-emphasizing%20the%20dimensions_Scopus.pdf Ajayi, Binyamin and Ahlan, Abdul Rahman and Olanrewaju, Rashidah Funke (2016) Re-emphasizing the dimensions and impacts of complementary IT resources through governance. In: 6th International Conference on Information and Communication Technology for The Muslim World (ICT4M), 22nd-24th November 2016, Jakarta, Indonesia. http://ieeexplore.ieee.org/document/7814868/ 10.1109/ICT4M.2016.015
institution Universiti Islam Antarabangsa Malaysia
building IIUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider International Islamic University Malaysia
content_source IIUM Repository (IREP)
url_provider http://irep.iium.edu.my/
language English
English
topic T58.5 Information technology
T58.6 Management information systems
spellingShingle T58.5 Information technology
T58.6 Management information systems
Ajayi, Binyamin
Ahlan, Abdul Rahman
Olanrewaju, Rashidah Funke
Re-emphasizing the dimensions and impacts of complementary IT resources through governance
description Complementary resources are organisations assets and capabilities employed in achieving value through proper information technology governance (ITG). Resources when corporately governed are bound to place organisations in positions to offer excellent services and this result into happy and loyal customers. Organisations in advanced settings are capable of such proper leverage on the value of IT than their counterparts in other worlds. The theoretical use of resource-based view and absorptive capacity construct in this paper afford richness in viewing IT resources as comprising assets and capabilities of employees in organisations. This article is an effort which by relying on a previous empirical study in the governance of IT opines that: measuring performance in financial perspectives alone is no more fashionable. There is a need to complement such efforts with operational measures like IT assets, taking into consideration the capabilities of employees in achieving performance. By proposing a framework, this article suggests that organisations have to look beyond IT asset, complementing it with the abilities of their employees to herald IT-enabled business processes. Such processes, it is assumed, will have potentials to optimise resources committed to creating lean enterprises. It is achievable by eliminating bottlenecks through re-engineered processes whereby customers serve themselves and are made to respect processes. Attention should be given to the capabilities of employees to utilise IT assets creatively.
format Conference or Workshop Item
author Ajayi, Binyamin
Ahlan, Abdul Rahman
Olanrewaju, Rashidah Funke
author_facet Ajayi, Binyamin
Ahlan, Abdul Rahman
Olanrewaju, Rashidah Funke
author_sort Ajayi, Binyamin
title Re-emphasizing the dimensions and impacts of complementary IT resources through governance
title_short Re-emphasizing the dimensions and impacts of complementary IT resources through governance
title_full Re-emphasizing the dimensions and impacts of complementary IT resources through governance
title_fullStr Re-emphasizing the dimensions and impacts of complementary IT resources through governance
title_full_unstemmed Re-emphasizing the dimensions and impacts of complementary IT resources through governance
title_sort re-emphasizing the dimensions and impacts of complementary it resources through governance
publisher IEEE
publishDate 2016
url http://irep.iium.edu.my/54812/9/54812.pdf
http://irep.iium.edu.my/54812/15/54812_Re-emphasizing%20the%20dimensions_Scopus.pdf
http://irep.iium.edu.my/54812/
http://ieeexplore.ieee.org/document/7814868/
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score 13.211869