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Barriers and drivers of Human-Centered ICT design: the missing elements in Malaysia

Given the widely recognized importance of information and communication technology (ICT) for the successful government initiatives and business achievement; this study explored the perception of ICT-related officials and major stakeholder's group towards the barriers and drivers of human-center...

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Main Authors: Hussein, Idyawati, Abu Seman, Esmadi Abu, Mahmud, Murni
Format: Article
Language:English
Published: INTAN 2009
Subjects:
T Technology (General)
Online Access:http://irep.iium.edu.my/5154/1/Barriers_and_Drivers.pdf
http://irep.iium.edu.my/5154/
http://http://apps.intan.my/psimr/index.php
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spelling my.iium.irep.51542015-09-09T07:41:17Z http://irep.iium.edu.my/5154/ Barriers and drivers of Human-Centered ICT design: the missing elements in Malaysia Hussein, Idyawati Abu Seman, Esmadi Abu Mahmud, Murni T Technology (General) Given the widely recognized importance of information and communication technology (ICT) for the successful government initiatives and business achievement; this study explored the perception of ICT-related officials and major stakeholder's group towards the barriers and drivers of human-centered technology development. The findings found that although Malaysia has successfully implemented ICT, issues of Human Computer Interaction (HCI) have not been distinct as they should be; there is a lack of study on the usability of ICT/ multimedia applications and less emphasis on adoption of designing interactive systems to support people and for the people to enjoy. Findings of this study indicate that human-centered barriers are clustered around the existing traditional bureaucratic system. In fact, different challenges related to the traditional model of bureaucracy such as mindset, institutional and managerial processes are considered as heart of all other barriers which have building block human-centered design. Interestingly, incentives for modernising and reinventing the government by using ICT with the intention of building citizen-centric, transparent and accountable and efficient government are placed at the core of driving forces for moving towards human-centered activities. INTAN 2009-07 Article REM application/pdf en http://irep.iium.edu.my/5154/1/Barriers_and_Drivers.pdf Hussein, Idyawati and Abu Seman, Esmadi Abu and Mahmud, Murni (2009) Barriers and drivers of Human-Centered ICT design: the missing elements in Malaysia. Public Sector ICT Management Review (PSIMR), 3 (2). pp. 12-18. http://http://apps.intan.my/psimr/index.php
institution Universiti Islam Antarabangsa Malaysia
building IIUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider International Islamic University Malaysia
content_source IIUM Repository (IREP)
url_provider http://irep.iium.edu.my/
language English
topic T Technology (General)
spellingShingle T Technology (General)
Hussein, Idyawati
Abu Seman, Esmadi Abu
Mahmud, Murni
Barriers and drivers of Human-Centered ICT design: the missing elements in Malaysia
description Given the widely recognized importance of information and communication technology (ICT) for the successful government initiatives and business achievement; this study explored the perception of ICT-related officials and major stakeholder's group towards the barriers and drivers of human-centered technology development. The findings found that although Malaysia has successfully implemented ICT, issues of Human Computer Interaction (HCI) have not been distinct as they should be; there is a lack of study on the usability of ICT/ multimedia applications and less emphasis on adoption of designing interactive systems to support people and for the people to enjoy. Findings of this study indicate that human-centered barriers are clustered around the existing traditional bureaucratic system. In fact, different challenges related to the traditional model of bureaucracy such as mindset, institutional and managerial processes are considered as heart of all other barriers which have building block human-centered design. Interestingly, incentives for modernising and reinventing the government by using ICT with the intention of building citizen-centric, transparent and accountable and efficient government are placed at the core of driving forces for moving towards human-centered activities.
format Article
author Hussein, Idyawati
Abu Seman, Esmadi Abu
Mahmud, Murni
author_facet Hussein, Idyawati
Abu Seman, Esmadi Abu
Mahmud, Murni
author_sort Hussein, Idyawati
title Barriers and drivers of Human-Centered ICT design: the missing elements in Malaysia
title_short Barriers and drivers of Human-Centered ICT design: the missing elements in Malaysia
title_full Barriers and drivers of Human-Centered ICT design: the missing elements in Malaysia
title_fullStr Barriers and drivers of Human-Centered ICT design: the missing elements in Malaysia
title_full_unstemmed Barriers and drivers of Human-Centered ICT design: the missing elements in Malaysia
title_sort barriers and drivers of human-centered ict design: the missing elements in malaysia
publisher INTAN
publishDate 2009
url http://irep.iium.edu.my/5154/1/Barriers_and_Drivers.pdf
http://irep.iium.edu.my/5154/
http://http://apps.intan.my/psimr/index.php
_version_ 1643605481854337024
score 13.211869

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