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Critical success factors of the challenges in providing quality education: a study on Malaysian private higher learning institutions

The issue of quality education in higher learning institutions is timely and crucial due to the government’s aspiration to turn Malaysia into a centre of educational excellence in the Asian region. Quality education acts as an indicator of the institution’s ability to provide tertiary education to...

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Main Authors: Islam, Rafikul, Anis, Azilah, Abdullah, Nur Anisah
Format: Article
Language:English
Published: The Creative Decisions Foundation 2015
Subjects:
LB Theory and practice of education
LB2300 Higher Education
Online Access:http://irep.iium.edu.my/42749/1/Islam_Anis_Abdullah_CSFs_of_HE.pdf
http://irep.iium.edu.my/42749/
http://www.ijahp.org
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spelling my.iium.irep.427492017-11-24T01:16:59Z http://irep.iium.edu.my/42749/ Critical success factors of the challenges in providing quality education: a study on Malaysian private higher learning institutions Islam, Rafikul Anis, Azilah Abdullah, Nur Anisah LB Theory and practice of education LB2300 Higher Education The issue of quality education in higher learning institutions is timely and crucial due to the government’s aspiration to turn Malaysia into a centre of educational excellence in the Asian region. Quality education acts as an indicator of the institution’s ability to provide tertiary education to the society as well as an instrument for the nation’s economic growth. To date, numerous studies have been conducted to measure the quality of education in higher learning institutions in Malaysia. However, the task of identifying the challenges faced by these institutions in providing quality education and the critical success factors to address the challenges has largely been ignored by previous researchers. It is within this overall context that the study employs the Analytic Hierarchy Process, with the aim of identifying and ranking the challenges and also their critical success factors. Data was collected from the stakeholders of Malaysian private HLIs via semi structured interviews and a questionnaire survey. Results indicate that ‘Establishing financial capabilities for the institution’s self-sustainability’, ‘Complying with the rules and regulations of regulatory agencies and relevant professional bodies’ and ‘Providing facilities to ensure the delivery of quality education’ are the challenges that need to be carefully managed by the management of these Malaysian private HLIs. Critical success factors that act as practical solutions to address each challenge were also identified and ranked in this study. The Creative Decisions Foundation 2015 Article REM application/pdf en http://irep.iium.edu.my/42749/1/Islam_Anis_Abdullah_CSFs_of_HE.pdf Islam, Rafikul and Anis, Azilah and Abdullah, Nur Anisah (2015) Critical success factors of the challenges in providing quality education: a study on Malaysian private higher learning institutions. International Journal of the Analytic Hierarchy Process, 7 (1). pp. 83-103. ISSN 1936-6744 http://www.ijahp.org
institution Universiti Islam Antarabangsa Malaysia
building IIUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider International Islamic University Malaysia
content_source IIUM Repository (IREP)
url_provider http://irep.iium.edu.my/
language English
topic LB Theory and practice of education
LB2300 Higher Education
spellingShingle LB Theory and practice of education
LB2300 Higher Education
Islam, Rafikul
Anis, Azilah
Abdullah, Nur Anisah
Critical success factors of the challenges in providing quality education: a study on Malaysian private higher learning institutions
description The issue of quality education in higher learning institutions is timely and crucial due to the government’s aspiration to turn Malaysia into a centre of educational excellence in the Asian region. Quality education acts as an indicator of the institution’s ability to provide tertiary education to the society as well as an instrument for the nation’s economic growth. To date, numerous studies have been conducted to measure the quality of education in higher learning institutions in Malaysia. However, the task of identifying the challenges faced by these institutions in providing quality education and the critical success factors to address the challenges has largely been ignored by previous researchers. It is within this overall context that the study employs the Analytic Hierarchy Process, with the aim of identifying and ranking the challenges and also their critical success factors. Data was collected from the stakeholders of Malaysian private HLIs via semi structured interviews and a questionnaire survey. Results indicate that ‘Establishing financial capabilities for the institution’s self-sustainability’, ‘Complying with the rules and regulations of regulatory agencies and relevant professional bodies’ and ‘Providing facilities to ensure the delivery of quality education’ are the challenges that need to be carefully managed by the management of these Malaysian private HLIs. Critical success factors that act as practical solutions to address each challenge were also identified and ranked in this study.
format Article
author Islam, Rafikul
Anis, Azilah
Abdullah, Nur Anisah
author_facet Islam, Rafikul
Anis, Azilah
Abdullah, Nur Anisah
author_sort Islam, Rafikul
title Critical success factors of the challenges in providing quality education: a study on Malaysian private higher learning institutions
title_short Critical success factors of the challenges in providing quality education: a study on Malaysian private higher learning institutions
title_full Critical success factors of the challenges in providing quality education: a study on Malaysian private higher learning institutions
title_fullStr Critical success factors of the challenges in providing quality education: a study on Malaysian private higher learning institutions
title_full_unstemmed Critical success factors of the challenges in providing quality education: a study on Malaysian private higher learning institutions
title_sort critical success factors of the challenges in providing quality education: a study on malaysian private higher learning institutions
publisher The Creative Decisions Foundation
publishDate 2015
url http://irep.iium.edu.my/42749/1/Islam_Anis_Abdullah_CSFs_of_HE.pdf
http://irep.iium.edu.my/42749/
http://www.ijahp.org
_version_ 1643612252371156992
score 13.211869

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