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Improving Teaching Efficiency: An Application of QFD and AHP

HSBL University College is one of the privately runned institutions of higher learning in Malaysia which offers, among others, various programs in Economics, Accounting and Business Administration. A recent survey conducted by the Faculty of Business (FB) of HSBL found that the students were not fu...

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Main Authors: Anis, Azilah, Islam, Rafikul
Format: Conference or Workshop Item
Language:English
English
Published: 2009
Subjects:
HF5001 Business. Business Administration
Online Access:http://irep.iium.edu.my/27755/1/AGBA_QFD_n_AHP_in_HE.pdf
http://irep.iium.edu.my/27755/2/AGBA_2009_participation.pdf
http://irep.iium.edu.my/27755/
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spelling my.iium.irep.277552012-12-20T09:41:15Z http://irep.iium.edu.my/27755/ Improving Teaching Efficiency: An Application of QFD and AHP Anis, Azilah Islam, Rafikul HF5001 Business. Business Administration HSBL University College is one of the privately runned institutions of higher learning in Malaysia which offers, among others, various programs in Economics, Accounting and Business Administration. A recent survey conducted by the Faculty of Business (FB) of HSBL found that the students were not fully satisfied in the teaching and learning system of the college. The present work has been carried out to identify the FB students’ requirements to improve the efficacy of the teaching and learning system. Having identified the requirements, a number of lecturers were contacted to extract the design requirements that would address the students’ requirements. The novelty of the paper is that Quality Function Deployment and Analytic Hierarchy process – both have been applied to derive the priorities of the design requirements. The results obtained by the above two methods have shown close resemblance. 2009-12 Conference or Workshop Item REM application/pdf en http://irep.iium.edu.my/27755/1/AGBA_QFD_n_AHP_in_HE.pdf application/pdf en http://irep.iium.edu.my/27755/2/AGBA_2009_participation.pdf Anis, Azilah and Islam, Rafikul (2009) Improving Teaching Efficiency: An Application of QFD and AHP. In: 6th AGBA World Congress, 28-30 December, 2009, Sintok, Universiti Utara Malaysia. (Unpublished)
institution Universiti Islam Antarabangsa Malaysia
building IIUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider International Islamic University Malaysia
content_source IIUM Repository (IREP)
url_provider http://irep.iium.edu.my/
language English
English
topic HF5001 Business. Business Administration
spellingShingle HF5001 Business. Business Administration
Anis, Azilah
Islam, Rafikul
Improving Teaching Efficiency: An Application of QFD and AHP
description HSBL University College is one of the privately runned institutions of higher learning in Malaysia which offers, among others, various programs in Economics, Accounting and Business Administration. A recent survey conducted by the Faculty of Business (FB) of HSBL found that the students were not fully satisfied in the teaching and learning system of the college. The present work has been carried out to identify the FB students’ requirements to improve the efficacy of the teaching and learning system. Having identified the requirements, a number of lecturers were contacted to extract the design requirements that would address the students’ requirements. The novelty of the paper is that Quality Function Deployment and Analytic Hierarchy process – both have been applied to derive the priorities of the design requirements. The results obtained by the above two methods have shown close resemblance.
format Conference or Workshop Item
author Anis, Azilah
Islam, Rafikul
author_facet Anis, Azilah
Islam, Rafikul
author_sort Anis, Azilah
title Improving Teaching Efficiency: An Application of QFD and AHP
title_short Improving Teaching Efficiency: An Application of QFD and AHP
title_full Improving Teaching Efficiency: An Application of QFD and AHP
title_fullStr Improving Teaching Efficiency: An Application of QFD and AHP
title_full_unstemmed Improving Teaching Efficiency: An Application of QFD and AHP
title_sort improving teaching efficiency: an application of qfd and ahp
publishDate 2009
url http://irep.iium.edu.my/27755/1/AGBA_QFD_n_AHP_in_HE.pdf
http://irep.iium.edu.my/27755/2/AGBA_2009_participation.pdf
http://irep.iium.edu.my/27755/
_version_ 1643609388111364096
score 13.211869

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