Cover Image

A study on top management commitment and ISO 9000 certification

The research aims to determine the level of top management commitment towards quality management and whether there is significant difference on top management commitment towards quality management implementation between construction organizations with and without ISO 9000 certification. The research...

Full description

Saved in:
Bibliographic Details
Main Author: Tan, Chin Keng
Format: Conference or Workshop Item
Language:English
Published: 2010
Subjects:
HD28 Management. Industrial Management
Online Access:http://irep.iium.edu.my/2286/1/RCEE%26RHEd2010_TanChinKengID113_.pdf
http://irep.iium.edu.my/2286/
http://seminar.spaceutm.edu.my/rceerhed2010/
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.iium.irep.2286
record_format dspace
spelling my.iium.irep.22862011-10-04T04:12:23Z http://irep.iium.edu.my/2286/ A study on top management commitment and ISO 9000 certification Tan, Chin Keng HD28 Management. Industrial Management The research aims to determine the level of top management commitment towards quality management and whether there is significant difference on top management commitment towards quality management implementation between construction organizations with and without ISO 9000 certification. The research methodology of questionnaire survey is applied in data collection for the research, the data is analysed with the descriptive statistics and hypothesis testing. Research findings indicate that the top management of a construction organization is generally committed to the implementation of quality management from perspectives of quality goals, efforts, involvement, attitude to change and resources allocation. However, it is also found that the top management does not place quality as the priority against the factor of cost and time. In addition, there is not conclusive finding indicating difference on top management commitment towards quality management implementation between ISO 9000 certified and non-ISO 9000 certified organizations. 2010-06-07 Conference or Workshop Item REM application/pdf en http://irep.iium.edu.my/2286/1/RCEE%26RHEd2010_TanChinKengID113_.pdf Tan, Chin Keng (2010) A study on top management commitment and ISO 9000 certification. In: 3rd Regional Conference on Engineering Education (RCEE 2010) and Research in Higher Education 2010 (RHEd 2010), 7 - 9 June, 2010, Kuching, Sarawak. http://seminar.spaceutm.edu.my/rceerhed2010/
institution Universiti Islam Antarabangsa Malaysia
building IIUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider International Islamic University Malaysia
content_source IIUM Repository (IREP)
url_provider http://irep.iium.edu.my/
language English
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Tan, Chin Keng
A study on top management commitment and ISO 9000 certification
description The research aims to determine the level of top management commitment towards quality management and whether there is significant difference on top management commitment towards quality management implementation between construction organizations with and without ISO 9000 certification. The research methodology of questionnaire survey is applied in data collection for the research, the data is analysed with the descriptive statistics and hypothesis testing. Research findings indicate that the top management of a construction organization is generally committed to the implementation of quality management from perspectives of quality goals, efforts, involvement, attitude to change and resources allocation. However, it is also found that the top management does not place quality as the priority against the factor of cost and time. In addition, there is not conclusive finding indicating difference on top management commitment towards quality management implementation between ISO 9000 certified and non-ISO 9000 certified organizations.
format Conference or Workshop Item
author Tan, Chin Keng
author_facet Tan, Chin Keng
author_sort Tan, Chin Keng
title A study on top management commitment and ISO 9000 certification
title_short A study on top management commitment and ISO 9000 certification
title_full A study on top management commitment and ISO 9000 certification
title_fullStr A study on top management commitment and ISO 9000 certification
title_full_unstemmed A study on top management commitment and ISO 9000 certification
title_sort study on top management commitment and iso 9000 certification
publishDate 2010
url http://irep.iium.edu.my/2286/1/RCEE%26RHEd2010_TanChinKengID113_.pdf
http://irep.iium.edu.my/2286/
http://seminar.spaceutm.edu.my/rceerhed2010/
_version_ 1643604938617520128
score 13.211869

Similar Items