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ISO certification and human resource management

The paper empirically examines the employees’ perception of human resource HR) practices in ISO and non-ISO certified companies in Malaysia. A sample of 238 employees drawn from eight companies, four of them ISO-certified, responded to a questionnaire, which measured the adequacy of several HRM sys...

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Main Author: Hassan, Arif
Format: Article
Language:English
Published: Indian Society for Labour Economics 2009
Subjects:
HD28 Management. Industrial Management
Online Access:http://irep.iium.edu.my/1796/1/6-_Arif_Hasan.pdf
http://irep.iium.edu.my/1796/
http://www.isleijle.org/ijle/Abstract.aspx?id=30
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spelling my.iium.irep.17962011-09-08T07:09:26Z http://irep.iium.edu.my/1796/ ISO certification and human resource management Hassan, Arif HD28 Management. Industrial Management The paper empirically examines the employees’ perception of human resource HR) practices in ISO and non-ISO certified companies in Malaysia. A sample of 238 employees drawn from eight companies, four of them ISO-certified, responded to a questionnaire, which measured the adequacy of several HRM systems. The ISO-certified companies received higher endorsements on managing career systems, conducting contextual analysis for goal setting, and quality orientation. In the rest of the cases, the differences were not significant. The findings suggest that organisations need to go beyond quality assurance to organisation-wide quality management through improvement in HR systems and practices. Indian Society for Labour Economics 2009 Article REM application/pdf en http://irep.iium.edu.my/1796/1/6-_Arif_Hasan.pdf Hassan, Arif (2009) ISO certification and human resource management. The Indian Journal of Labour Economics, 5 (2). pp. 285-301. http://www.isleijle.org/ijle/Abstract.aspx?id=30
institution Universiti Islam Antarabangsa Malaysia
building IIUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider International Islamic University Malaysia
content_source IIUM Repository (IREP)
url_provider http://irep.iium.edu.my/
language English
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Hassan, Arif
ISO certification and human resource management
description The paper empirically examines the employees’ perception of human resource HR) practices in ISO and non-ISO certified companies in Malaysia. A sample of 238 employees drawn from eight companies, four of them ISO-certified, responded to a questionnaire, which measured the adequacy of several HRM systems. The ISO-certified companies received higher endorsements on managing career systems, conducting contextual analysis for goal setting, and quality orientation. In the rest of the cases, the differences were not significant. The findings suggest that organisations need to go beyond quality assurance to organisation-wide quality management through improvement in HR systems and practices.
format Article
author Hassan, Arif
author_facet Hassan, Arif
author_sort Hassan, Arif
title ISO certification and human resource management
title_short ISO certification and human resource management
title_full ISO certification and human resource management
title_fullStr ISO certification and human resource management
title_full_unstemmed ISO certification and human resource management
title_sort iso certification and human resource management
publisher Indian Society for Labour Economics
publishDate 2009
url http://irep.iium.edu.my/1796/1/6-_Arif_Hasan.pdf
http://irep.iium.edu.my/1796/
http://www.isleijle.org/ijle/Abstract.aspx?id=30
_version_ 1643604864391970816
score 13.211869

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