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Analysis and application of an outsourcing risk framework

There is much reported research on risk, and risk management but research on strategic IT system development outsourcing risk, from the client perspective, remains unclear. A literature-based conceptual risk framework for strategic IT system development outsourcing from the client perspective has be...

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Main Authors: Abdullah, Lili Marziana, Verner, June M.
Format: Article
Language:English
Published: Elsevier 2012
Subjects:
T Technology (General)
Online Access:http://irep.iium.edu.my/12943/1/Analysis_and_application_of_an_outsourcing.pdf
http://irep.iium.edu.my/12943/
http://www.sciencedirect.com/science/article/pii/S0164121212000647
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spelling my.iium.irep.129432014-06-02T07:55:53Z http://irep.iium.edu.my/12943/ Analysis and application of an outsourcing risk framework Abdullah, Lili Marziana Verner, June M. T Technology (General) There is much reported research on risk, and risk management but research on strategic IT system development outsourcing risk, from the client perspective, remains unclear. A literature-based conceptual risk framework for strategic IT system development outsourcing from the client perspective has been developed. We then investigate, (1) critical client risks for strategic IT system development outsourcing projects, and (2) the most common critical client risk factors for such projects. In order to identify any serious omissions in our framework an initial validation of the risk framework is provided through a review of nine published cases of unsuccessful strategic IT system development outsourcing projects. The risks critical to a client are associated with complexity, contract, execution, financial, legal, the organizational environment, planning and control, scope and requirements, the team, and the user. Risks manifest in all nine published cases, include (1) complexity and (2) the team. Three risk factors not previously identified in the initial framework are included in a revised framework. The risk framework assisted us in identifying a number of critical risk factors affecting the outcome of strategic IT system development outsourcing projects. Elsevier 2012-08 Article REM application/pdf en http://irep.iium.edu.my/12943/1/Analysis_and_application_of_an_outsourcing.pdf Abdullah, Lili Marziana and Verner, June M. (2012) Analysis and application of an outsourcing risk framework. Journal of Systems and Software, 85. pp. 1930-1952. ISSN 0164-1212 http://www.sciencedirect.com/science/article/pii/S0164121212000647 doi:10.1016/j.jss.2012.02.040
institution Universiti Islam Antarabangsa Malaysia
building IIUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider International Islamic University Malaysia
content_source IIUM Repository (IREP)
url_provider http://irep.iium.edu.my/
language English
topic T Technology (General)
spellingShingle T Technology (General)
Abdullah, Lili Marziana
Verner, June M.
Analysis and application of an outsourcing risk framework
description There is much reported research on risk, and risk management but research on strategic IT system development outsourcing risk, from the client perspective, remains unclear. A literature-based conceptual risk framework for strategic IT system development outsourcing from the client perspective has been developed. We then investigate, (1) critical client risks for strategic IT system development outsourcing projects, and (2) the most common critical client risk factors for such projects. In order to identify any serious omissions in our framework an initial validation of the risk framework is provided through a review of nine published cases of unsuccessful strategic IT system development outsourcing projects. The risks critical to a client are associated with complexity, contract, execution, financial, legal, the organizational environment, planning and control, scope and requirements, the team, and the user. Risks manifest in all nine published cases, include (1) complexity and (2) the team. Three risk factors not previously identified in the initial framework are included in a revised framework. The risk framework assisted us in identifying a number of critical risk factors affecting the outcome of strategic IT system development outsourcing projects.
format Article
author Abdullah, Lili Marziana
Verner, June M.
author_facet Abdullah, Lili Marziana
Verner, June M.
author_sort Abdullah, Lili Marziana
title Analysis and application of an outsourcing risk framework
title_short Analysis and application of an outsourcing risk framework
title_full Analysis and application of an outsourcing risk framework
title_fullStr Analysis and application of an outsourcing risk framework
title_full_unstemmed Analysis and application of an outsourcing risk framework
title_sort analysis and application of an outsourcing risk framework
publisher Elsevier
publishDate 2012
url http://irep.iium.edu.my/12943/1/Analysis_and_application_of_an_outsourcing.pdf
http://irep.iium.edu.my/12943/
http://www.sciencedirect.com/science/article/pii/S0164121212000647
_version_ 1643606680048500736
score 13.211869

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