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Counseling supervision post-COVID-19: challenges and experiences of IIUM novice counselors

The COVID-19 pandemic, which originated in 2019, has had a profound impact on global education (Onyema et al., 2020), economy, and the physical and psychological well-being of individuals (Alqahtani et al., 2022; Mishra et al., 2020; Naseer et al., 2023). The impacted population include families...

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Main Authors: Kassim, Siti Kholijah, Rais, Haniza, Abd Karim, Aishah Hanim
Format: Proceeding Paper
Language:English
Published: Fakulti Pengajian Pendidikan, Universiti Putra Malaysia 2024
Subjects:
H Social Sciences (General)
Online Access:http://irep.iium.edu.my/115835/13/115835_Counseling%20Supervision%20Post-COVID-19%20Challenges%20and%20Experiences%20of%20IIUM%20Novice%20Counselors.pdf
http://irep.iium.edu.my/115835/
https://conference.upm.edu.my/DEKANIPTA2024
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spelling my.iium.irep.1158352024-11-19T08:34:37Z http://irep.iium.edu.my/115835/ Counseling supervision post-COVID-19: challenges and experiences of IIUM novice counselors Kassim, Siti Kholijah Rais, Haniza Abd Karim, Aishah Hanim H Social Sciences (General) The COVID-19 pandemic, which originated in 2019, has had a profound impact on global education (Onyema et al., 2020), economy, and the physical and psychological well-being of individuals (Alqahtani et al., 2022; Mishra et al., 2020; Naseer et al., 2023). The impacted population include families, organisations, government entities, and students, as well as those in assisting professions such as law enforcement officers, medical practitioners, registered nurses, educators, psychotherapists, and counsellors (Isasi et al., 2021). The training of practicum counselors was restricted due to the movement control order (MCO) enforced by the Malaysian government. The limitations on movements and a ban on social gatherings throughout that time had impacted their training. For instance, face-to-face supervision classes and support groups by the university supervisor cannot be conducted as usual, causing the practicum counselors to have limited consultation regarding their training. Furthermore, due to the nationwide impact of the MCO, schools were temporarily shut down. Even after reopening, the majority of school administrators have declined to accept any applications for practicum and internship opportunities. Consequently, practicum counselors had to conduct counseling sessions among their friends or closed community. The limited opportunity for practical experience during practicum and internship has hindered their professional development and proficiency. Regrettably, little research has been conducted to investigate the extent to which their training experiences during the COVID-19 pandemic impact their performance as novice counselors. This qualitative research used the phenomenological approach to investigate the challenges and experiences faced by IIUM Novice Counselors during their first posting following the pandemic. A semi-structured interview was done with four novice counselors who were chosen via the purposive sampling method with a few inclusive criteria. The findings indicated that the challenges faced by the school counselors mostly centred on their obligations as professional counselors, their adjustment to changes in employment responsibilities due to the pandemic, their assimilation to unfamiliar surroundings and environments, their adaptability to cultural differences, and their financial capabilities. The researchers further discovered that the chosen novice counselors effectively overcame their challenges by mutually empowering one another and obtaining substantial support from their friends, family, senior counselor, and school administrators. Fakulti Pengajian Pendidikan, Universiti Putra Malaysia 2024-10-23 Proceeding Paper PeerReviewed application/pdf en http://irep.iium.edu.my/115835/13/115835_Counseling%20Supervision%20Post-COVID-19%20Challenges%20and%20Experiences%20of%20IIUM%20Novice%20Counselors.pdf Kassim, Siti Kholijah and Rais, Haniza and Abd Karim, Aishah Hanim (2024) Counseling supervision post-COVID-19: challenges and experiences of IIUM novice counselors. In: Seminar Kebangsaan Majlis Dekan Pendidikan Universiti Awam 2024, 23-24 October 2024, Fakulti Pengajian Pendidikan UPM. https://conference.upm.edu.my/DEKANIPTA2024
institution Universiti Islam Antarabangsa Malaysia
building IIUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider International Islamic University Malaysia
content_source IIUM Repository (IREP)
url_provider http://irep.iium.edu.my/
language English
topic H Social Sciences (General)
spellingShingle H Social Sciences (General)
Kassim, Siti Kholijah
Rais, Haniza
Abd Karim, Aishah Hanim
Counseling supervision post-COVID-19: challenges and experiences of IIUM novice counselors
description The COVID-19 pandemic, which originated in 2019, has had a profound impact on global education (Onyema et al., 2020), economy, and the physical and psychological well-being of individuals (Alqahtani et al., 2022; Mishra et al., 2020; Naseer et al., 2023). The impacted population include families, organisations, government entities, and students, as well as those in assisting professions such as law enforcement officers, medical practitioners, registered nurses, educators, psychotherapists, and counsellors (Isasi et al., 2021). The training of practicum counselors was restricted due to the movement control order (MCO) enforced by the Malaysian government. The limitations on movements and a ban on social gatherings throughout that time had impacted their training. For instance, face-to-face supervision classes and support groups by the university supervisor cannot be conducted as usual, causing the practicum counselors to have limited consultation regarding their training. Furthermore, due to the nationwide impact of the MCO, schools were temporarily shut down. Even after reopening, the majority of school administrators have declined to accept any applications for practicum and internship opportunities. Consequently, practicum counselors had to conduct counseling sessions among their friends or closed community. The limited opportunity for practical experience during practicum and internship has hindered their professional development and proficiency. Regrettably, little research has been conducted to investigate the extent to which their training experiences during the COVID-19 pandemic impact their performance as novice counselors. This qualitative research used the phenomenological approach to investigate the challenges and experiences faced by IIUM Novice Counselors during their first posting following the pandemic. A semi-structured interview was done with four novice counselors who were chosen via the purposive sampling method with a few inclusive criteria. The findings indicated that the challenges faced by the school counselors mostly centred on their obligations as professional counselors, their adjustment to changes in employment responsibilities due to the pandemic, their assimilation to unfamiliar surroundings and environments, their adaptability to cultural differences, and their financial capabilities. The researchers further discovered that the chosen novice counselors effectively overcame their challenges by mutually empowering one another and obtaining substantial support from their friends, family, senior counselor, and school administrators.
format Proceeding Paper
author Kassim, Siti Kholijah
Rais, Haniza
Abd Karim, Aishah Hanim
author_facet Kassim, Siti Kholijah
Rais, Haniza
Abd Karim, Aishah Hanim
author_sort Kassim, Siti Kholijah
title Counseling supervision post-COVID-19: challenges and experiences of IIUM novice counselors
title_short Counseling supervision post-COVID-19: challenges and experiences of IIUM novice counselors
title_full Counseling supervision post-COVID-19: challenges and experiences of IIUM novice counselors
title_fullStr Counseling supervision post-COVID-19: challenges and experiences of IIUM novice counselors
title_full_unstemmed Counseling supervision post-COVID-19: challenges and experiences of IIUM novice counselors
title_sort counseling supervision post-covid-19: challenges and experiences of iium novice counselors
publisher Fakulti Pengajian Pendidikan, Universiti Putra Malaysia
publishDate 2024
url http://irep.iium.edu.my/115835/13/115835_Counseling%20Supervision%20Post-COVID-19%20Challenges%20and%20Experiences%20of%20IIUM%20Novice%20Counselors.pdf
http://irep.iium.edu.my/115835/
https://conference.upm.edu.my/DEKANIPTA2024
_version_ 1817841047660658688
score 13.222552

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