Integrating KhAIR in usability evaluation to measure the effectiveness of a website

Usability evaluation is one of a central topics in learning Human Computer Interaction. Usability is often associated with User Friendliness of a product or services. It is also concerned on how easy and enjoyable for users to achieve their goal in using a product or services. Products and services...

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Bibliographic Details
Main Author: Mahmud, Murni
Format: Article
Language:English
Published: Kulliyyah of Information and Communication Technology, IIUM 2024
Subjects:
Online Access:http://irep.iium.edu.my/115718/1/115718_Integrating%20KhAIR%20in%20usability%20evaluation.pdf
http://irep.iium.edu.my/115718/
https://kulliyyah.iium.edu.my/kict/newsletter-2/
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Summary:Usability evaluation is one of a central topics in learning Human Computer Interaction. Usability is often associated with User Friendliness of a product or services. It is also concerned on how easy and enjoyable for users to achieve their goal in using a product or services. Products and services may include mobile applications or web applications in various domain e.g. education, banking, e-commerce, oil and gas etc. Having good usability means users will be able to achieve a goal or task with effectiveness, efficiency, and satisfaction in their specified context of use. As defined in ISO/IEC 9241-11: Usability is the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.