Students’ satisfaction towards cafeteria foods: evidence from Malaysian public universities
Abstract: This study intended to identify the factors that affect student satisfaction in campus cafeterias at public universities in Klang Valley region of Malaysia. The importance of culinary services as an element of nutrition influences the personal satisfaction of university students. Studen...
Saved in:
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English English |
| Published: |
Inderscience Publisher
2024
|
| Subjects: | |
| Online Access: | http://irep.iium.edu.my/115434/7/115434_Students%E2%80%99%20satisfaction.pdf http://irep.iium.edu.my/115434/8/115434_Students%E2%80%99%20satisfaction_Scopus.pdf http://irep.iium.edu.my/115434/ https://www.inderscience.com/jhome.php?jcode=ijtel https://doi.org/10.1504/IJTEL.2024.137668 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Summary: | Abstract: This study intended to identify the factors that affect student
satisfaction in campus cafeterias at public universities in Klang Valley region
of Malaysia. The importance of culinary services as an element of nutrition
influences the personal satisfaction of university students. Students’ daily diets
depend heavily on the canteens and cafeterias. A well-balanced and nutritious
diet is essential for industrious students, especially those with a demanding
learning environment or class schedule. SPSS and Smart PLS were used to
analyse data from a sample of 222 students. Food quality, variety, price, and
cafeteria hygiene significantly influence student satisfaction in campus
cafeterias. The study’s findings can assist university administrators in making
sound choices regarding cafeteria management, thereby enhancing the culinary
experiences of students and boosting their overall satisfaction. The results
indicated that the quality of food served in the cafeteria has the most significant
impact on student satisfaction through its presentation and taste. |
|---|