The antecedents of social commerce service quality dimensions: a systematic review

The purpose of this paper is to provide a comprehensive review of Social Commerce Service Quality (SCSQ) and its dimensions. The authors conducted a systematic review of the extant literature on e-commerce, social commerce, service quality and e-service quality to identify the dimensions of Social C...

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Bibliographic Details
Main Authors: Hanafi, Nurul Izzati, Islam, Rafikul, Maulan, Suharni
Format: Article
Language:English
Published: World Academy of Islamic Management 2024
Subjects:
Online Access:http://irep.iium.edu.my/107255/7/107255_The%20antecedents%20of%20social%20commerce%20service.pdf
http://irep.iium.edu.my/107255/
http://publications.waim.my/index.php/jims/issue/view/23
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