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Modeling the workflow of bug prioritization tasks descriptively using the past events

Prioritizing bugs is one of the critical decision-related tasks in managing the maintenance phase whereas it is exposed as a key challenge in handling bug reports. On the other hand, the bug triager is a prominent role to observe influencing factors for handling the bug prioritization tasks effectiv...

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Main Authors: Raja Altaf, Sohaib, Sheikh Abdul Aziz, Madihah, Shah, Asadullah
Format: Article
Language:English
Published: IIUM Press 2023
Subjects:
T Technology (General)
Online Access:http://irep.iium.edu.my/106697/7/106697-Modeling%20the%20Workflow%20of%20Bug%20Prioritization%20Tasks....pdf
http://irep.iium.edu.my/106697/
https://journals.iium.edu.my/kict/index.php/IJPCC/article/view/398
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spelling my.iium.irep.1066972023-11-16T07:36:18Z http://irep.iium.edu.my/106697/ Modeling the workflow of bug prioritization tasks descriptively using the past events Raja Altaf, Sohaib Sheikh Abdul Aziz, Madihah Shah, Asadullah T Technology (General) Prioritizing bugs is one of the critical decision-related tasks in managing the maintenance phase whereas it is exposed as a key challenge in handling bug reports. On the other hand, the bug triager is a prominent role to observe influencing factors for handling the bug prioritization tasks effectively. Analysis of previous bug reports shows that it is essential to handle bug prioritization tasks with the appropriate workflow. However, it is revealed that there is a research gap in modeling the workflow of prioritization tasks. The paper aims to characterize the workflow model of prioritization tasks. This research is based on a document analysis design using qualitative data from previous bug reports and other artefacts. Over 100 bug reports from large software corporations are accessed and filtered, while 20 bug reports are used for obtaining empirical data. In this study, a descriptive workflow model for prioritizing bugs is proposed by analyzing past events. This model characterizes the states of bug prioritization tasks, their statuses, and the transitions between them. Additionally, this research analyzes the industrial aspect of the proposed model and demonstrates its usefulness in providing valuable insights to the bug triager into ongoing prioritization tasks that will assist him in decision-making in prioritizing bugs retrospectively and prospectively. The finding of this research also reveals that bug reports are a valuable resource that contains significant prioritization features which is useful for illustrating the workflow of bug prioritization tasks descriptively. Thus, the implications of the model for theory and practice are discussed. IIUM Press 2023-07-28 Article PeerReviewed application/pdf en http://irep.iium.edu.my/106697/7/106697-Modeling%20the%20Workflow%20of%20Bug%20Prioritization%20Tasks....pdf Raja Altaf, Sohaib and Sheikh Abdul Aziz, Madihah and Shah, Asadullah (2023) Modeling the workflow of bug prioritization tasks descriptively using the past events. International Journal on Perceptive and Cognitive Computing (IJPCC), 9 (2). pp. 14-24. ISSN 2462-229X https://journals.iium.edu.my/kict/index.php/IJPCC/article/view/398
institution Universiti Islam Antarabangsa Malaysia
building IIUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider International Islamic University Malaysia
content_source IIUM Repository (IREP)
url_provider http://irep.iium.edu.my/
language English
topic T Technology (General)
spellingShingle T Technology (General)
Raja Altaf, Sohaib
Sheikh Abdul Aziz, Madihah
Shah, Asadullah
Modeling the workflow of bug prioritization tasks descriptively using the past events
description Prioritizing bugs is one of the critical decision-related tasks in managing the maintenance phase whereas it is exposed as a key challenge in handling bug reports. On the other hand, the bug triager is a prominent role to observe influencing factors for handling the bug prioritization tasks effectively. Analysis of previous bug reports shows that it is essential to handle bug prioritization tasks with the appropriate workflow. However, it is revealed that there is a research gap in modeling the workflow of prioritization tasks. The paper aims to characterize the workflow model of prioritization tasks. This research is based on a document analysis design using qualitative data from previous bug reports and other artefacts. Over 100 bug reports from large software corporations are accessed and filtered, while 20 bug reports are used for obtaining empirical data. In this study, a descriptive workflow model for prioritizing bugs is proposed by analyzing past events. This model characterizes the states of bug prioritization tasks, their statuses, and the transitions between them. Additionally, this research analyzes the industrial aspect of the proposed model and demonstrates its usefulness in providing valuable insights to the bug triager into ongoing prioritization tasks that will assist him in decision-making in prioritizing bugs retrospectively and prospectively. The finding of this research also reveals that bug reports are a valuable resource that contains significant prioritization features which is useful for illustrating the workflow of bug prioritization tasks descriptively. Thus, the implications of the model for theory and practice are discussed.
format Article
author Raja Altaf, Sohaib
Sheikh Abdul Aziz, Madihah
Shah, Asadullah
author_facet Raja Altaf, Sohaib
Sheikh Abdul Aziz, Madihah
Shah, Asadullah
author_sort Raja Altaf, Sohaib
title Modeling the workflow of bug prioritization tasks descriptively using the past events
title_short Modeling the workflow of bug prioritization tasks descriptively using the past events
title_full Modeling the workflow of bug prioritization tasks descriptively using the past events
title_fullStr Modeling the workflow of bug prioritization tasks descriptively using the past events
title_full_unstemmed Modeling the workflow of bug prioritization tasks descriptively using the past events
title_sort modeling the workflow of bug prioritization tasks descriptively using the past events
publisher IIUM Press
publishDate 2023
url http://irep.iium.edu.my/106697/7/106697-Modeling%20the%20Workflow%20of%20Bug%20Prioritization%20Tasks....pdf
http://irep.iium.edu.my/106697/
https://journals.iium.edu.my/kict/index.php/IJPCC/article/view/398
_version_ 1783876088557993984
score 13.211869

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