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Internal users' self assessment of Malaysia's e-government flagship applications in lead implementation agencies

This article presents the results of internal end-users' self assessment on Mlaysia's six e-Government flagship applications. e-Services, e-Procurement, Generic Office Environment (GOE), Human Resource Management Information System (HRMIS), Project Monitorng System (PMS) and Electronic Lab...

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Main Author: Mohamed, Norshidah
Format: Article
Language:English
Published: ICT Research and Development Programme, INTAN, Bukit Kiara 2008
Subjects:
JQ Political institutions Asia
Online Access:http://irep.iium.edu.my/1032/1/Internal_users%27_self-assessment_of_Malaysia%27s_e-government_flagship_%282008%29.pdf
http://irep.iium.edu.my/1032/
http://apps.intan.my/psimr/vol1no2/articles/2.%20Internal%20Users%20Self%20Assessment.pdf
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spelling my.iium.irep.10322011-07-18T08:24:05Z http://irep.iium.edu.my/1032/ Internal users' self assessment of Malaysia's e-government flagship applications in lead implementation agencies Mohamed, Norshidah JQ Political institutions Asia This article presents the results of internal end-users' self assessment on Mlaysia's six e-Government flagship applications. e-Services, e-Procurement, Generic Office Environment (GOE), Human Resource Management Information System (HRMIS), Project Monitorng System (PMS) and Electronic Labor Exchange (ELX) were the six flagship applications assessed. The study adopted a cross-sectional survey research approach. Because e-government projects are still on-going, surrogate measures from the information systems success literature were used. A total of 437 questionnaires were distributed to non-clerical staff at seven lead implementation agencies namely the Road Transport Department (RTD), Treasury, the Malaysian Administration Modernisation and Management Planning Unit (MAMPU), Public Service Department (PSD), Ministry of Human Resources (MOHR), the Implementation Coordination Unit (ICU) and the Ministry of Health (MOH), The Usable response rate was 29.7%. While there was evidence from internal users' perspective to suggest that the e-Government applications were generally successful in lead implementation agencies, there is variability in perceived relative systems success for the flagship applications. ICT Research and Development Programme, INTAN, Bukit Kiara 2008-06 Article REM application/pdf en http://irep.iium.edu.my/1032/1/Internal_users%27_self-assessment_of_Malaysia%27s_e-government_flagship_%282008%29.pdf Mohamed, Norshidah (2008) Internal users' self assessment of Malaysia's e-government flagship applications in lead implementation agencies. Public Sector ICT Management Review, 2 (1). pp. 13-21. http://apps.intan.my/psimr/vol1no2/articles/2.%20Internal%20Users%20Self%20Assessment.pdf
institution Universiti Islam Antarabangsa Malaysia
building IIUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider International Islamic University Malaysia
content_source IIUM Repository (IREP)
url_provider http://irep.iium.edu.my/
language English
topic JQ Political institutions Asia
spellingShingle JQ Political institutions Asia
Mohamed, Norshidah
Internal users' self assessment of Malaysia's e-government flagship applications in lead implementation agencies
description This article presents the results of internal end-users' self assessment on Mlaysia's six e-Government flagship applications. e-Services, e-Procurement, Generic Office Environment (GOE), Human Resource Management Information System (HRMIS), Project Monitorng System (PMS) and Electronic Labor Exchange (ELX) were the six flagship applications assessed. The study adopted a cross-sectional survey research approach. Because e-government projects are still on-going, surrogate measures from the information systems success literature were used. A total of 437 questionnaires were distributed to non-clerical staff at seven lead implementation agencies namely the Road Transport Department (RTD), Treasury, the Malaysian Administration Modernisation and Management Planning Unit (MAMPU), Public Service Department (PSD), Ministry of Human Resources (MOHR), the Implementation Coordination Unit (ICU) and the Ministry of Health (MOH), The Usable response rate was 29.7%. While there was evidence from internal users' perspective to suggest that the e-Government applications were generally successful in lead implementation agencies, there is variability in perceived relative systems success for the flagship applications.
format Article
author Mohamed, Norshidah
author_facet Mohamed, Norshidah
author_sort Mohamed, Norshidah
title Internal users' self assessment of Malaysia's e-government flagship applications in lead implementation agencies
title_short Internal users' self assessment of Malaysia's e-government flagship applications in lead implementation agencies
title_full Internal users' self assessment of Malaysia's e-government flagship applications in lead implementation agencies
title_fullStr Internal users' self assessment of Malaysia's e-government flagship applications in lead implementation agencies
title_full_unstemmed Internal users' self assessment of Malaysia's e-government flagship applications in lead implementation agencies
title_sort internal users' self assessment of malaysia's e-government flagship applications in lead implementation agencies
publisher ICT Research and Development Programme, INTAN, Bukit Kiara
publishDate 2008
url http://irep.iium.edu.my/1032/1/Internal_users%27_self-assessment_of_Malaysia%27s_e-government_flagship_%282008%29.pdf
http://irep.iium.edu.my/1032/
http://apps.intan.my/psimr/vol1no2/articles/2.%20Internal%20Users%20Self%20Assessment.pdf
_version_ 1643604713905586176
score 13.211869

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