Agent-based FAQ

Technology and websites brings the world another alternatives in conveying information through the global network, the Internet. A web page that adopts agent-based concepts is able to help its users in delivering or obtaining information regarding companies' information, products and service...

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Main Author: Abdul Aziz, Siti Salwa
Format: Final Year Project
Language:English
Published: Universiti Teknologi Petronas 2006
Subjects:
Online Access:http://utpedia.utp.edu.my/9060/1/2006%20Bachelor%20-%20Adsorption%20Of%20Zink%20And%20Cooper%20Ions%20Using%20Pinus%20Sylvestris.pdf
http://utpedia.utp.edu.my/9060/
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spelling my-utp-utpedia.90602017-01-25T09:46:08Z http://utpedia.utp.edu.my/9060/ Agent-based FAQ Abdul Aziz, Siti Salwa T Technology (General) Technology and websites brings the world another alternatives in conveying information through the global network, the Internet. A web page that adopts agent-based concepts is able to help its users in delivering or obtaining information regarding companies' information, products and services, knowledge or other means of information through websites. The idea of this project is to develop an Agent-based FAQ and also to compare an Agent-based FAQ with the Traditional FAQ. A well structured Agent-based FAQ will allure potential websites users to use F AQ more often to ask questions in order to clarify ambiguous or misunderstanding and to further request information regarding a websites. A survey was conducted in seeking feedback from websites users regarding Agent-based F AQ and Traditional F AQ. Using the Rapid Application Development-based methodology, this project was developed iteratively by adopting the Phased Development. The relevancy of this project was supported by the information gathered from various acknowledge articles, journals, and researched done. This report includes brief details regarding the development tools and languages that support the development of the agent software and comparison of each. The selected language to develop the agent is the open source AIML using Program D as the Java AIML interpreters, and included in this report information of AIML concept and syntax and working with AIML file(s). This report also explains how the AIML file(s) is being organized and stored using Knowledge Warehouse concept. Also include step by step in downloading, installing, configuring, and running Program D and the required application, such as Apache Tomcat Web Server and Java RunTime Environment (JRE), for Program D to works. In conclusion this report includes future enhancement and project continuation, and the related references. Universiti Teknologi Petronas 2006-07 Final Year Project NonPeerReviewed application/pdf en http://utpedia.utp.edu.my/9060/1/2006%20Bachelor%20-%20Adsorption%20Of%20Zink%20And%20Cooper%20Ions%20Using%20Pinus%20Sylvestris.pdf Abdul Aziz, Siti Salwa (2006) Agent-based FAQ. Universiti Teknologi Petronas. (Unpublished)
institution Universiti Teknologi Petronas
building UTP Resource Centre
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Petronas
content_source UTP Electronic and Digitized Intellectual Asset
url_provider http://utpedia.utp.edu.my/
language English
topic T Technology (General)
spellingShingle T Technology (General)
Abdul Aziz, Siti Salwa
Agent-based FAQ
description Technology and websites brings the world another alternatives in conveying information through the global network, the Internet. A web page that adopts agent-based concepts is able to help its users in delivering or obtaining information regarding companies' information, products and services, knowledge or other means of information through websites. The idea of this project is to develop an Agent-based FAQ and also to compare an Agent-based FAQ with the Traditional FAQ. A well structured Agent-based FAQ will allure potential websites users to use F AQ more often to ask questions in order to clarify ambiguous or misunderstanding and to further request information regarding a websites. A survey was conducted in seeking feedback from websites users regarding Agent-based F AQ and Traditional F AQ. Using the Rapid Application Development-based methodology, this project was developed iteratively by adopting the Phased Development. The relevancy of this project was supported by the information gathered from various acknowledge articles, journals, and researched done. This report includes brief details regarding the development tools and languages that support the development of the agent software and comparison of each. The selected language to develop the agent is the open source AIML using Program D as the Java AIML interpreters, and included in this report information of AIML concept and syntax and working with AIML file(s). This report also explains how the AIML file(s) is being organized and stored using Knowledge Warehouse concept. Also include step by step in downloading, installing, configuring, and running Program D and the required application, such as Apache Tomcat Web Server and Java RunTime Environment (JRE), for Program D to works. In conclusion this report includes future enhancement and project continuation, and the related references.
format Final Year Project
author Abdul Aziz, Siti Salwa
author_facet Abdul Aziz, Siti Salwa
author_sort Abdul Aziz, Siti Salwa
title Agent-based FAQ
title_short Agent-based FAQ
title_full Agent-based FAQ
title_fullStr Agent-based FAQ
title_full_unstemmed Agent-based FAQ
title_sort agent-based faq
publisher Universiti Teknologi Petronas
publishDate 2006
url http://utpedia.utp.edu.my/9060/1/2006%20Bachelor%20-%20Adsorption%20Of%20Zink%20And%20Cooper%20Ions%20Using%20Pinus%20Sylvestris.pdf
http://utpedia.utp.edu.my/9060/
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score 13.211869