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The Development of UTPiFAQ.COM Using Frequently Asked Question Management System (FAQMaS) for Internship Personnel

The industrial internship program is a course set by the administration of university as part of the curricular structure to expose the student with the real situation and requirement of the industry. Along the course period, there are processes and procedure that intern need to follow. The probl...

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Main Author: ABD KADIR, MUHAMAD FAIZUL
Format: Final Year Project
Language:English
Published: UNIVERSITI TEKNOLOGI PETRONAS 2012
Online Access:http://utpedia.utp.edu.my/6298/1/Faizul_12708_fyp2_Hardbound_FullVersion.pdf
http://utpedia.utp.edu.my/6298/
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spelling my-utp-utpedia.62982017-01-25T09:39:47Z http://utpedia.utp.edu.my/6298/ The Development of UTPiFAQ.COM Using Frequently Asked Question Management System (FAQMaS) for Internship Personnel ABD KADIR, MUHAMAD FAIZUL The industrial internship program is a course set by the administration of university as part of the curricular structure to expose the student with the real situation and requirement of the industry. Along the course period, there are processes and procedure that intern need to follow. The problem starts when intern facing same issue and everyone is asking the same thing. As the main reference point, the Centre for Student Internship, Mobility and Adjunct Lectureship (CSIMAL) is being asked with the same question by multiple interns. Unfortunately, this has created a redundancy in the effort to solve the same issue all over again. Therefore, to avoid redundancy, Industrial Internship Frequently Asked Question Management System (FAQMaS) is developed. The FAQMaS is built on the basis of providing a platform or medium for common questions and answer related to the internship process. By collecting the questions and answers, the web application will assist the CSIMAL staff and UTP lecturer in providing direct and quick answer without the need to personally contact the staff. The development of FAQMaS involves survey and interview session with the related user, both intern and staff. With the input and data from these users will then convert into the building of prototype of the application. In additional, the FAQMaS will adopt the taxonomy concept in managing questions regarding internship and provide answers following CSIMAL standard. Accessible via internet, the web application will serve intern and other personnel who require information without creating redundant issue on the CSIMAL staff and UTP’s lecturer. It is believed to serve the user much faster and reliable in the search for information instead of fully depending on staffs which tight to other responsibilities. UNIVERSITI TEKNOLOGI PETRONAS 2012-09 Final Year Project NonPeerReviewed application/pdf en http://utpedia.utp.edu.my/6298/1/Faizul_12708_fyp2_Hardbound_FullVersion.pdf ABD KADIR, MUHAMAD FAIZUL (2012) The Development of UTPiFAQ.COM Using Frequently Asked Question Management System (FAQMaS) for Internship Personnel. UNIVERSITI TEKNOLOGI PETRONAS, UNIVERSITI TEKNOLOGI PETRONAS. (Unpublished)
institution Universiti Teknologi Petronas
building UTP Resource Centre
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Petronas
content_source UTP Electronic and Digitized Intellectual Asset
url_provider http://utpedia.utp.edu.my/
language English
description The industrial internship program is a course set by the administration of university as part of the curricular structure to expose the student with the real situation and requirement of the industry. Along the course period, there are processes and procedure that intern need to follow. The problem starts when intern facing same issue and everyone is asking the same thing. As the main reference point, the Centre for Student Internship, Mobility and Adjunct Lectureship (CSIMAL) is being asked with the same question by multiple interns. Unfortunately, this has created a redundancy in the effort to solve the same issue all over again. Therefore, to avoid redundancy, Industrial Internship Frequently Asked Question Management System (FAQMaS) is developed. The FAQMaS is built on the basis of providing a platform or medium for common questions and answer related to the internship process. By collecting the questions and answers, the web application will assist the CSIMAL staff and UTP lecturer in providing direct and quick answer without the need to personally contact the staff. The development of FAQMaS involves survey and interview session with the related user, both intern and staff. With the input and data from these users will then convert into the building of prototype of the application. In additional, the FAQMaS will adopt the taxonomy concept in managing questions regarding internship and provide answers following CSIMAL standard. Accessible via internet, the web application will serve intern and other personnel who require information without creating redundant issue on the CSIMAL staff and UTP’s lecturer. It is believed to serve the user much faster and reliable in the search for information instead of fully depending on staffs which tight to other responsibilities.
format Final Year Project
author ABD KADIR, MUHAMAD FAIZUL
spellingShingle ABD KADIR, MUHAMAD FAIZUL
The Development of UTPiFAQ.COM Using Frequently Asked Question Management System (FAQMaS) for Internship Personnel
author_facet ABD KADIR, MUHAMAD FAIZUL
author_sort ABD KADIR, MUHAMAD FAIZUL
title The Development of UTPiFAQ.COM Using Frequently Asked Question Management System (FAQMaS) for Internship Personnel
title_short The Development of UTPiFAQ.COM Using Frequently Asked Question Management System (FAQMaS) for Internship Personnel
title_full The Development of UTPiFAQ.COM Using Frequently Asked Question Management System (FAQMaS) for Internship Personnel
title_fullStr The Development of UTPiFAQ.COM Using Frequently Asked Question Management System (FAQMaS) for Internship Personnel
title_full_unstemmed The Development of UTPiFAQ.COM Using Frequently Asked Question Management System (FAQMaS) for Internship Personnel
title_sort development of utpifaq.com using frequently asked question management system (faqmas) for internship personnel
publisher UNIVERSITI TEKNOLOGI PETRONAS
publishDate 2012
url http://utpedia.utp.edu.my/6298/1/Faizul_12708_fyp2_Hardbound_FullVersion.pdf
http://utpedia.utp.edu.my/6298/
_version_ 1739831331970351104
score 13.211869

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