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Experts Knowledge Sharing System In Diagnosing Proton Car Engines

The proton car engine diagnosis system provides a broad range of technical expertise from top engines diagnosticians assembled in Proton cars to the mechanics or foremen at all Proton dealerships. The expertise provided by the system includes problem identification, analysis and solution. Current...

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Main Author: Mohamad Farid Bin Abdullah, Mohamad Farid
Format: Final Year Project
Language:English
Published: Universiti Teknologi PETRONAS 2012
Subjects:
T Technology (General)
Online Access:http://utpedia.utp.edu.my/3891/1/11984_MOHAMAD_FARID_BIN_ABDULLAH_Dessertation_6415.pdf
http://utpedia.utp.edu.my/3891/
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spelling my-utp-utpedia.38912017-01-25T09:40:49Z http://utpedia.utp.edu.my/3891/ Experts Knowledge Sharing System In Diagnosing Proton Car Engines Mohamad Farid Bin Abdullah, Mohamad Farid T Technology (General) The proton car engine diagnosis system provides a broad range of technical expertise from top engines diagnosticians assembled in Proton cars to the mechanics or foremen at all Proton dealerships. The expertise provided by the system includes problem identification, analysis and solution. Current scenario that happened in service centre or at any dealership workshop is they still don‟t have a proper system to share and keep the knowledge of expertise so that the knowledge can be reused by others as well as can be retained in the company for future use. Experts‟ mechanics that have highly experienced skills and nonexperts mechanics that are still new and less experienced working together in a certain location to do services and repair any problems happened to the cars. However, there is time when the experts are not available and the non –experts don‟t have referees (experts) to be referred to about certain issues and then the problems arise. When non experts do not know how to fix things correctly, thus the mechanical faults will not being properly rectified thus leading to the creation of another fault which will significantly cause Proton customers to spend unnecessarily in getting their vehicle fixed. After recognising this problem matters, study had been conducted in order to produce a proper system that can be used as the knowledge sharing centre for the users at every level. Findings based on the survey and interviews had gave the system developer more ideas to further understand on the system functionalities and system development processes. Right after the development phase, the system had been tested by the users and the feedback was very impressive and there were few recommendations given by the users for the system improvements. Universiti Teknologi PETRONAS 2012-05 Final Year Project NonPeerReviewed application/pdf en http://utpedia.utp.edu.my/3891/1/11984_MOHAMAD_FARID_BIN_ABDULLAH_Dessertation_6415.pdf Mohamad Farid Bin Abdullah, Mohamad Farid (2012) Experts Knowledge Sharing System In Diagnosing Proton Car Engines. Universiti Teknologi PETRONAS. (Unpublished)
institution Universiti Teknologi Petronas
building UTP Resource Centre
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Petronas
content_source UTP Electronic and Digitized Intellectual Asset
url_provider http://utpedia.utp.edu.my/
language English
topic T Technology (General)
spellingShingle T Technology (General)
Mohamad Farid Bin Abdullah, Mohamad Farid
Experts Knowledge Sharing System In Diagnosing Proton Car Engines
description The proton car engine diagnosis system provides a broad range of technical expertise from top engines diagnosticians assembled in Proton cars to the mechanics or foremen at all Proton dealerships. The expertise provided by the system includes problem identification, analysis and solution. Current scenario that happened in service centre or at any dealership workshop is they still don‟t have a proper system to share and keep the knowledge of expertise so that the knowledge can be reused by others as well as can be retained in the company for future use. Experts‟ mechanics that have highly experienced skills and nonexperts mechanics that are still new and less experienced working together in a certain location to do services and repair any problems happened to the cars. However, there is time when the experts are not available and the non –experts don‟t have referees (experts) to be referred to about certain issues and then the problems arise. When non experts do not know how to fix things correctly, thus the mechanical faults will not being properly rectified thus leading to the creation of another fault which will significantly cause Proton customers to spend unnecessarily in getting their vehicle fixed. After recognising this problem matters, study had been conducted in order to produce a proper system that can be used as the knowledge sharing centre for the users at every level. Findings based on the survey and interviews had gave the system developer more ideas to further understand on the system functionalities and system development processes. Right after the development phase, the system had been tested by the users and the feedback was very impressive and there were few recommendations given by the users for the system improvements.
format Final Year Project
author Mohamad Farid Bin Abdullah, Mohamad Farid
author_facet Mohamad Farid Bin Abdullah, Mohamad Farid
author_sort Mohamad Farid Bin Abdullah, Mohamad Farid
title Experts Knowledge Sharing System In Diagnosing Proton Car Engines
title_short Experts Knowledge Sharing System In Diagnosing Proton Car Engines
title_full Experts Knowledge Sharing System In Diagnosing Proton Car Engines
title_fullStr Experts Knowledge Sharing System In Diagnosing Proton Car Engines
title_full_unstemmed Experts Knowledge Sharing System In Diagnosing Proton Car Engines
title_sort experts knowledge sharing system in diagnosing proton car engines
publisher Universiti Teknologi PETRONAS
publishDate 2012
url http://utpedia.utp.edu.my/3891/1/11984_MOHAMAD_FARID_BIN_ABDULLAH_Dessertation_6415.pdf
http://utpedia.utp.edu.my/3891/
_version_ 1739831083472519168
score 13.211869

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