THE DEVELOPMENT OF A STORYTELLING FRAMEWORK TO SUPPORT KNOWLEDGE MANAGEMENT PROCESSES
In knowledge management (KM), storytelling is used primarily as a tool to capture and transfer knowledge that has tacit qualities. Knowledge with tacit qualities is best represented through storytelling. However, the idea of using storytelling in KM settings is less understood by organizations. N...
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| Format: | Thesis |
| Language: | English |
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2015
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| Online Access: | http://utpedia.utp.edu.my/21540/1/2015%20-COMPUTER%20%26%20INFORMATION%20SCIENCES%20-%20THE%20DEVELOPMENT%20OF%20A%20STORYTELLING%20FRAMEWORK%20TO%20SUPPORT%20KNOWLEDGE%20MANAGEMENT%20PROCESS%20-%20KHAIRUL%20SHAFEE%20BIN%20KALID.pdf http://utpedia.utp.edu.my/21540/ |
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