Online Automotive Services Information System (OASIS)
Workshop have started to use technology (computer, database, system, web application and also mobile application) as a way to store or retrieve all the information for their customer (car owner). It is important for workshop to understand their customers better. However, workshop owner do not hav...
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| Main Author: | |
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| Format: | Final Year Project |
| Language: | English |
| Published: |
Universiti Teknologi PETRONAS
2014
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| Subjects: | |
| Online Access: | http://utpedia.utp.edu.my/14359/1/iqah%20zubaidah%20osman_16876.pdf http://utpedia.utp.edu.my/14359/ |
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| Summary: | Workshop have started to use technology (computer, database, system, web application
and also mobile application) as a way to store or retrieve all the information for their
customer (car owner). It is important for workshop to understand their customers better.
However, workshop owner do not have a platform to make a car services process done
smoothly. The platform will store all the information that car owner really needs to make
car services appointment process done and stored properly. The aim of this project is to
develop a web-based system that can facilitate the car services information to the car
owner and at the same time to build the customer relationship with the workshop. The
system is called Online Automotive Services Information System (OASIS). The
functionality of OASIS is to provide service information about the car services, the
important dates such as insurance and road tax, the cost that occur, and workshop owner
can always maintain and keep update with their regular car owner. Informal interviews
and survey has been conducted with the workshop owner and also the car owner. Analysis
and design models such as use case diagram, activity diagram, and context diagram was
developed. A working prototype of OASIS already developed and tested based on the
gathered user requirements. The end product as the result of development phase is a webbased
system named oasis.t15.org/index.php |
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