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Blockchain based customer loyalty program in Malaysia apparel industry

This project is a Blockchain-based apparel customer loyalty program design project for academic purposes. The project will provide a more customer-centric customer loyalty program such as more control over their data, secure payment methods, alternative ways of obtaining and using loyalty points, an...

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Bibliographic Details
Main Author: Chew, Pek Eng
Format: Final Year Project / Dissertation / Thesis
Published: 2024
Subjects:
T Technology (General)
TC Hydraulic engineering. Ocean engineering
TD Environmental technology. Sanitary engineering
Online Access:http://eprints.utar.edu.my/6501/1/fyp_IB_2024_CPE.pdf
http://eprints.utar.edu.my/6501/
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spelling my-utar-eprints.65012024-10-23T05:13:51Z Blockchain based customer loyalty program in Malaysia apparel industry Chew, Pek Eng T Technology (General) TC Hydraulic engineering. Ocean engineering TD Environmental technology. Sanitary engineering This project is a Blockchain-based apparel customer loyalty program design project for academic purposes. The project will provide a more customer-centric customer loyalty program such as more control over their data, secure payment methods, alternative ways of obtaining and using loyalty points, and higher transparency on apparel product information. In traditional customer loyalty programs, customers may face problems such as their data being breached by malicious criminals due to the organization that owned their data has not secured their database well. Also, customers have a high chance of being scammed by online shopping because the funds are directly transferred to the seller's account. Besides, the loyalty points that are owned by customers are bound to the business, which is not flexible and not attractive to customers. Also, the apparel product information is not transparent enough. Although most of the organizations have provided features such as the material used, the sourcing such as labour conditions is still unknown to customers. By implementing Blockchain, these problems can be solved. For the system design, the methodology that will be used in this project is Test Driven Development (TDD), this methodology forces solo developer to define specific test cases before writing code, which helps developer to gain a clear understanding of the requirements and expected behaviour of the project. The hardware involved in this project is a laptop, and software and technologies will be used including Ethereum Sepolia Testnet, Remix IDE, MetaMask, Node.js, Pinata, Firebase, Alchemy, Solidity and Visual Studio Code. The final deliverable of this project is a server-side web application of an apparel customer loyalty program that is enhanced with Blockchain. 2024-01 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/6501/1/fyp_IB_2024_CPE.pdf Chew, Pek Eng (2024) Blockchain based customer loyalty program in Malaysia apparel industry. Final Year Project, UTAR. http://eprints.utar.edu.my/6501/
institution Universiti Tunku Abdul Rahman
building UTAR Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tunku Abdul Rahman
content_source UTAR Institutional Repository
url_provider http://eprints.utar.edu.my
topic T Technology (General)
TC Hydraulic engineering. Ocean engineering
TD Environmental technology. Sanitary engineering
spellingShingle T Technology (General)
TC Hydraulic engineering. Ocean engineering
TD Environmental technology. Sanitary engineering
Chew, Pek Eng
Blockchain based customer loyalty program in Malaysia apparel industry
description This project is a Blockchain-based apparel customer loyalty program design project for academic purposes. The project will provide a more customer-centric customer loyalty program such as more control over their data, secure payment methods, alternative ways of obtaining and using loyalty points, and higher transparency on apparel product information. In traditional customer loyalty programs, customers may face problems such as their data being breached by malicious criminals due to the organization that owned their data has not secured their database well. Also, customers have a high chance of being scammed by online shopping because the funds are directly transferred to the seller's account. Besides, the loyalty points that are owned by customers are bound to the business, which is not flexible and not attractive to customers. Also, the apparel product information is not transparent enough. Although most of the organizations have provided features such as the material used, the sourcing such as labour conditions is still unknown to customers. By implementing Blockchain, these problems can be solved. For the system design, the methodology that will be used in this project is Test Driven Development (TDD), this methodology forces solo developer to define specific test cases before writing code, which helps developer to gain a clear understanding of the requirements and expected behaviour of the project. The hardware involved in this project is a laptop, and software and technologies will be used including Ethereum Sepolia Testnet, Remix IDE, MetaMask, Node.js, Pinata, Firebase, Alchemy, Solidity and Visual Studio Code. The final deliverable of this project is a server-side web application of an apparel customer loyalty program that is enhanced with Blockchain.
format Final Year Project / Dissertation / Thesis
author Chew, Pek Eng
author_facet Chew, Pek Eng
author_sort Chew, Pek Eng
title Blockchain based customer loyalty program in Malaysia apparel industry
title_short Blockchain based customer loyalty program in Malaysia apparel industry
title_full Blockchain based customer loyalty program in Malaysia apparel industry
title_fullStr Blockchain based customer loyalty program in Malaysia apparel industry
title_full_unstemmed Blockchain based customer loyalty program in Malaysia apparel industry
title_sort blockchain based customer loyalty program in malaysia apparel industry
publishDate 2024
url http://eprints.utar.edu.my/6501/1/fyp_IB_2024_CPE.pdf
http://eprints.utar.edu.my/6501/
_version_ 1814061967468396544
score 13.211869

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