Voice feedback system with sentiment analysis at a University

This project entails the development of an Android mobile application that leverages Natural Language Processing (NLP), Sentiment Analysis, and integrated voice recognition technology. The primary objective of this application is to address the challenge of inefficient feedback collection and ana...

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Main Author: Chan, Jun Jie
Format: Final Year Project / Dissertation / Thesis
Published: 2023
Subjects:
Online Access:http://eprints.utar.edu.my/6010/1/fyp_IB_2023_CJJ.pdf
http://eprints.utar.edu.my/6010/
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spelling my-utar-eprints.60102024-01-02T16:08:46Z Voice feedback system with sentiment analysis at a University Chan, Jun Jie L Education (General) T Technology (General) This project entails the development of an Android mobile application that leverages Natural Language Processing (NLP), Sentiment Analysis, and integrated voice recognition technology. The primary objective of this application is to address the challenge of inefficient feedback collection and analysis methods, which often involve lengthy surveys, limited feedback scope, and difficulties in handling substantial data volumes. The proposed application introduces an enhanced approach to submitting, gathering, and analyzing feedback. It empowers users to submit feedback through voice recognition technology, which is subsequently converted into text and subjected to sentiment analysis techniques. The feedback is then categorized based on polarity (ranging from slightly positive to slightly negative, positive, negative, or neutral) and emotion (such as anger, happiness, sadness, disappointment, fear, etc.). Within the application, users are granted access to a history of their previous feedback submissions. This feature not only allows them to review the feedback content but also provides insights into the sentiment analysis results for each entry. Furthermore, users retain the option to selectively remove specific feedback entries, ensuring transparency and granting them control over their submitted feedback. Additionally, the application includes administrative functionalities for management or system administrators. These features enable them to organize and categorize the collected feedback in an organized manner, primarily based on the sentiments expressed. Furthermore, categorization is facilitated according to the type of user who submitted the feedback, aiding management in customizing responses and actions based on specific user groups and their feedback. To mitigate the impact of potentially malicious anonymous feedback, the system allows management to reduce the weightage of such submissions. In summary, this application offers a streamlined approach to feedback collection and analysis, enhancing the user experience while empowering organizations to make data-driven decisions for future enhancements. 2023-05 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/6010/1/fyp_IB_2023_CJJ.pdf Chan, Jun Jie (2023) Voice feedback system with sentiment analysis at a University. Final Year Project, UTAR. http://eprints.utar.edu.my/6010/
institution Universiti Tunku Abdul Rahman
building UTAR Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tunku Abdul Rahman
content_source UTAR Institutional Repository
url_provider http://eprints.utar.edu.my
topic L Education (General)
T Technology (General)
spellingShingle L Education (General)
T Technology (General)
Chan, Jun Jie
Voice feedback system with sentiment analysis at a University
description This project entails the development of an Android mobile application that leverages Natural Language Processing (NLP), Sentiment Analysis, and integrated voice recognition technology. The primary objective of this application is to address the challenge of inefficient feedback collection and analysis methods, which often involve lengthy surveys, limited feedback scope, and difficulties in handling substantial data volumes. The proposed application introduces an enhanced approach to submitting, gathering, and analyzing feedback. It empowers users to submit feedback through voice recognition technology, which is subsequently converted into text and subjected to sentiment analysis techniques. The feedback is then categorized based on polarity (ranging from slightly positive to slightly negative, positive, negative, or neutral) and emotion (such as anger, happiness, sadness, disappointment, fear, etc.). Within the application, users are granted access to a history of their previous feedback submissions. This feature not only allows them to review the feedback content but also provides insights into the sentiment analysis results for each entry. Furthermore, users retain the option to selectively remove specific feedback entries, ensuring transparency and granting them control over their submitted feedback. Additionally, the application includes administrative functionalities for management or system administrators. These features enable them to organize and categorize the collected feedback in an organized manner, primarily based on the sentiments expressed. Furthermore, categorization is facilitated according to the type of user who submitted the feedback, aiding management in customizing responses and actions based on specific user groups and their feedback. To mitigate the impact of potentially malicious anonymous feedback, the system allows management to reduce the weightage of such submissions. In summary, this application offers a streamlined approach to feedback collection and analysis, enhancing the user experience while empowering organizations to make data-driven decisions for future enhancements.
format Final Year Project / Dissertation / Thesis
author Chan, Jun Jie
author_facet Chan, Jun Jie
author_sort Chan, Jun Jie
title Voice feedback system with sentiment analysis at a University
title_short Voice feedback system with sentiment analysis at a University
title_full Voice feedback system with sentiment analysis at a University
title_fullStr Voice feedback system with sentiment analysis at a University
title_full_unstemmed Voice feedback system with sentiment analysis at a University
title_sort voice feedback system with sentiment analysis at a university
publishDate 2023
url http://eprints.utar.edu.my/6010/1/fyp_IB_2023_CJJ.pdf
http://eprints.utar.edu.my/6010/
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score 13.211869