Customer Relation Management (CRM) system for Customer Service Management
This is a development-based project for a Customer Relationship Management (CRM) system for Customer Service Management. A CRM system is mainly used in businesses from small to large scale. A CRM system is a part of a module within the Enterprise Resources Planning (ERP) system, whereby it covers mu...
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| Format: | Final Year Project / Dissertation / Thesis |
| Published: |
2023
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| Online Access: | http://eprints.utar.edu.my/5525/1/fyp_CS_2023_LS.pdf http://eprints.utar.edu.my/5525/ |
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