Online impressions on e-hailing services: A study of positive and negative sentiments on Grab Malaysia and Go-Jek Indonesia on twitter platform
The presence of mobile-internet has leads to the emergence of e-hailing industry. The increase usage in e-hailing services has led riders to share their opinions or discontent after indulging in the services. Therefore, in this study, online sentiments on social media (Twitter) were examined to iden...
Saved in:
| Main Author: | |
|---|---|
| Format: | Final Year Project / Dissertation / Thesis |
| Published: |
2019
|
| Subjects: | |
| Online Access: | http://eprints.utar.edu.my/5060/1/Emily_Chow_1705666_FYP_0519.pdf http://eprints.utar.edu.my/5060/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|