Avoiding Medication Errors Through Effective Communication in HealthCare Environment

One of the major problems causing medication errors is ineffective communication between patients and health personnel. This paper discusses the communication issues in healthcare environment and how medication errors can be avoided through effective communication. An internet-based search was condu...

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Main Authors: Myat Moe Thwe, Aung, Zayyanu, Shitu, Isyaku, Hassan, Tuan Hairulnizam, Tuan Kamaruzaman
Format: Article
Language:English
Published: 2018
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Online Access:http://eprints.unisza.edu.my/6257/1/FH02-FP-18-16141.pdf
http://eprints.unisza.edu.my/6257/
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spelling my-unisza-ir.62572022-03-16T00:43:04Z http://eprints.unisza.edu.my/6257/ Avoiding Medication Errors Through Effective Communication in HealthCare Environment Myat Moe Thwe, Aung Zayyanu, Shitu Isyaku, Hassan Tuan Hairulnizam, Tuan Kamaruzaman RA0421 Public health. Hygiene. Preventive Medicine One of the major problems causing medication errors is ineffective communication between patients and health personnel. This paper discusses the communication issues in healthcare environment and how medication errors can be avoided through effective communication. An internet-based search was conducted to locate relevant articles published between 2004 and 2017. Only articles that touch upon communication and health-related issues were selected. Online sources such as PubMed, ScienceDirect, and Google Scholar were utilized. The importance of good communication practices for effective health and improved patient safety in hospital settings has been highlighted. It is evident from this review that poor communication most frequent causes adverse effects, delay in treatment, medication errors, and wrong-site surgery. The major communication issues in healthcare environment include language barriers, medium of communication, physical setting, and social setting. Healthcare workers tend to use technical language in the workplace because they consider the tone of communication to be always professional. It has been established that knowledge on professional-patient communication is essential and valuable in improving therapeutic outcomes. Patients need knowledge and support in order to be able and motivated to undergo medicine therapy. Health practitioners need to take responsibility for demanding and creating an environment where high quality healthcare counselling is routinely practiced. To promote safe and effective practice in hospitals and avoid medication errors, clinicians should adhere to teamwork and effective communication with the patients. There is a need for designing strategies such as effective communication and teamwork amongst healthcare professionals, which can consequently influence the quality of healthcare services and patient outcomes. 2018-10 Article PeerReviewed text en http://eprints.unisza.edu.my/6257/1/FH02-FP-18-16141.pdf Myat Moe Thwe, Aung and Zayyanu, Shitu and Isyaku, Hassan and Tuan Hairulnizam, Tuan Kamaruzaman (2018) Avoiding Medication Errors Through Effective Communication in HealthCare Environment. Malaysian Journal of Movement, Health & Exercise, 7 (1). pp. 113-126. ISSN 2600-9404
institution Universiti Sultan Zainal Abidin
building UNISZA Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Sultan Zainal Abidin
content_source UNISZA Institutional Repository
url_provider https://eprints.unisza.edu.my/
language English
topic RA0421 Public health. Hygiene. Preventive Medicine
spellingShingle RA0421 Public health. Hygiene. Preventive Medicine
Myat Moe Thwe, Aung
Zayyanu, Shitu
Isyaku, Hassan
Tuan Hairulnizam, Tuan Kamaruzaman
Avoiding Medication Errors Through Effective Communication in HealthCare Environment
description One of the major problems causing medication errors is ineffective communication between patients and health personnel. This paper discusses the communication issues in healthcare environment and how medication errors can be avoided through effective communication. An internet-based search was conducted to locate relevant articles published between 2004 and 2017. Only articles that touch upon communication and health-related issues were selected. Online sources such as PubMed, ScienceDirect, and Google Scholar were utilized. The importance of good communication practices for effective health and improved patient safety in hospital settings has been highlighted. It is evident from this review that poor communication most frequent causes adverse effects, delay in treatment, medication errors, and wrong-site surgery. The major communication issues in healthcare environment include language barriers, medium of communication, physical setting, and social setting. Healthcare workers tend to use technical language in the workplace because they consider the tone of communication to be always professional. It has been established that knowledge on professional-patient communication is essential and valuable in improving therapeutic outcomes. Patients need knowledge and support in order to be able and motivated to undergo medicine therapy. Health practitioners need to take responsibility for demanding and creating an environment where high quality healthcare counselling is routinely practiced. To promote safe and effective practice in hospitals and avoid medication errors, clinicians should adhere to teamwork and effective communication with the patients. There is a need for designing strategies such as effective communication and teamwork amongst healthcare professionals, which can consequently influence the quality of healthcare services and patient outcomes.
format Article
author Myat Moe Thwe, Aung
Zayyanu, Shitu
Isyaku, Hassan
Tuan Hairulnizam, Tuan Kamaruzaman
author_facet Myat Moe Thwe, Aung
Zayyanu, Shitu
Isyaku, Hassan
Tuan Hairulnizam, Tuan Kamaruzaman
author_sort Myat Moe Thwe, Aung
title Avoiding Medication Errors Through Effective Communication in HealthCare Environment
title_short Avoiding Medication Errors Through Effective Communication in HealthCare Environment
title_full Avoiding Medication Errors Through Effective Communication in HealthCare Environment
title_fullStr Avoiding Medication Errors Through Effective Communication in HealthCare Environment
title_full_unstemmed Avoiding Medication Errors Through Effective Communication in HealthCare Environment
title_sort avoiding medication errors through effective communication in healthcare environment
publishDate 2018
url http://eprints.unisza.edu.my/6257/1/FH02-FP-18-16141.pdf
http://eprints.unisza.edu.my/6257/
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score 13.211869