Technological innovation in services and the efficiency of Malaysian Commercial Banks

This paper revisits relative fficiency of commercial banks in Malaysia using Data Envelopment Analysis (or.a) over the 2004-2012 periods. We take into account technological innovation in bankservices, a new dimension thatwere not investigated by any previous literature. Our mainfindings are: (l) C...

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書誌詳細
主要な著者: Chee, Wooi Hooy, Sok, Gee Chan
フォーマット: 論文
言語:English
出版事項: Penerbit Universiti Kebangsaan Malaysia 2014
オンライン・アクセス:http://journalarticle.ukm.my/8517/1/jeko_48%282%29-10.pdf
http://journalarticle.ukm.my/8517/
http://www.ukm.my/fep/jem/content/2014-2.html
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